Client Service Manager
- Employer
- Leverton Search
- Location
- London, United Kingdom
- Salary
- competitive
- Closing date
- Oct 21, 2020
View more
- Job Function
- Other
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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You will have a strong academic background, a high level of interest in investments and markets and no less than 5 years relevant client experience. This is an excellent opportunity to leverage your experience into a firm with such a strong culture and little turnover.
The role will rely on you to be the first point of call for institutional clients as well as managing a team.
Key responsibilities include:
This is a unique opportunity to contribution to the company's expansion and you will be directly responsible for diversification and growth within the business. The successful candidate will need to be a good team player, as well as leading the strategy and team in the future. They be able to juggle a multitude of tasks, have a strong eye for detail and be proactive and innovative in their approach to supporting the sales and client needs.
Candidate Requirements:
The role will rely on you to be the first point of call for institutional clients as well as managing a team.
Key responsibilities include:
- Work closely with sales to deliver excellent end to end client service
- Manage, coordinate and respond to incoming client queries, work collaboratively with internal business partners including sales, product management, client reporting, onboarding, investor relations, legal, and compliance
- Ensure all responses to client queries and requests for information are clear, accurate, comprehensive and timely.
- Team management of four client associates
- Ability to think strategically on firm wide projects relating to the growth and development of the business
This is a unique opportunity to contribution to the company's expansion and you will be directly responsible for diversification and growth within the business. The successful candidate will need to be a good team player, as well as leading the strategy and team in the future. They be able to juggle a multitude of tasks, have a strong eye for detail and be proactive and innovative in their approach to supporting the sales and client needs.
Candidate Requirements:
- You will have 5 + years' experience within Investment Management in a client related role
- IMC - CFA advantageous
- Excellent writing and communications skills
- Clear leadership skills
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