Client Services Analyst, Equities - Research Signals

IHS Markit
London, United Kingdom
05 May 2022
18 May 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
About Us

IHS Markit (NASDAQ: INFO) is a world leader in critical information, analytics and solutions for the major industries and markets that drive economies worldwide. The company delivers next-generation information, analytics and solutions to customers in business, finance and government, improving their operational efficiency and providing deep insights that lead to well-informed, confident decisions. IHS Markit has more than 50,000 key business and government customers, including 80 percent of the Fortune Global 500 and the world's leading financial institutions. Headquartered in London, IHS Markit is committed to sustainable, profitable growth.

Your Team

The Research Signals group provides independent research and investment consulting services to the institutional asset management community. The group designs and develops individual factors and multi-factor models across a range of asset classes by applying a systematic evaluation process to a variety of fundamental, technical, and industry-specific data sources.

Your Role

The role will provide direct support for client technical and data queries, on-boarding, and new client implementations, covering the Research Signals product. The responsibilities of this role will encompass external client liaisons and involvement with internal data, technical and sales teams. The analyst will be assigned to analytical projects and will also have periodic data collection and cleansing responsibilities.

Duties & accountabilities:
  • Review, troubleshoot and track incoming client support queries
  • Onboard new clients and prospects and assist during trial periods
  • Gather client feedback and assist in the preparation of specification documents, and business requirements
  • Responsible for maintaining relevant documentation
  • Other special projects that focus on delivering exceptional service to our customers.

About You

The ideal candidate understands the equity market and quantitative investment strategies. The candidate must be client focused as well as technically literate. Excellent communication and presentation skills are required, along with the confidence to visit clients if necessary.

To be considered for this opportunity, candidates should demonstrate the following education, skills and experience:
  • Minimum of a BA/BS degree in Finance, Computer Science, Financial Engineering, Economics, or other analytically oriented field with 3-5 years of experience.
  • The ideal candidate will need to be detail oriented and task driven with a strong work ethic and able to work in a fast-paced environment.
  • The ability to work to deadlines and prioritize a complex workload
  • Understanding of the investment landscape
  • Experience with Microsoft Excel
  • Programming and/or database experience is a plus
Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here .

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, because we are a United States (US) federal contractor, we are requiring all US employees to be fully vaccinated against COVID-19, unless they have been approved for an accommodation due to a medical reason or a sincerely held religious belief. The company also participates in the E-Verify Program to confirm eligibility to work in the US.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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