Operations Transform Specialist

IHS Markit
London, United Kingdom
05 May 2022
18 May 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Company & Team - "About Us"

Osttra is the home of MarkitSERV, Traiana, Trioptima and Reset businesses that offer post trade services to a community of 10k+ clients. Our company brings together people, processes, and networks to solve the markets' most challenging problems. Innovating, integrating, and optimising the post-trade workflow - we are positively shaping the way the community works forever.

Department overview:

Operations serves as the primary interface for day-to-day support of customers facilitating onboarding, testing of new functionality and enhancements and by providing production support for the various Osttra platforms. Operations professionals work in a fast-paced environment where the main objective is to provide excellent service to our customers by answering financial inquires and providing platform onboarding expertise with urgency and attention to detail while contributing to the area's overall strong sense of teamwork.

Duties and Responsibilities - "Your Role"

Seeking a self-driven individual with strong problem-solving ability to engineer LEAN processes and analytical skills to fill a position within the Osttra Transform group. Exceptional communication skills, both verbal and written are also required. The successful candidate will be responsible for review of existing and proposed processes to identify potential improvements, actively make recommendations based on industry best practice and new technology, as well as consult during various strategy sessions to build future functionality that drives efficient and excellent client experience.

Duties & accountabilities:
  • Develop and maintain strong relationships across internal teams
  • Partner with Operations Subject Matter Experts to review areas of potential process improvement and develop and formulate recommendations
  • Drive continual improvement of the Operations processes and strive for a world class client experience
  • Review process designs for product and regulatory change to verify process is in line with guiding principles of Operations functionally
  • Elicit requirements and write Business Requirements documents
  • Research solutions and tools available across the industry to recommend internal improvements to processes and systems
  • Perform data analysis and assess benefits and return on investment of change
  • Document existing versus new process proposals to highlight changes
  • Ensure operations readiness, execute, and implement the change

Job Requirements - "About You"
  • Bachelor's Degree
  • 5+ years financial services experience
  • Knowledge of financial markets and OTC derivatives required
  • Prior Business Analysis background is preferred
  • Sig Sigma certification is preferred
  • Previous experience working with software systems and technology is required along with a strong understanding of SDLC
  • Background in project management, process improvements, business decision modelling or other corelating discipline
  • Understanding of Osttra's commitment to providing exceptional customer service
  • Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients
  • Identifies opportunities to drive change in business and implementation processes to realize productivity, risk, commercial and time to market opportunities
  • Candidate must be client focused and possess strong problem-solving skills with the ability to learn new concepts and applications quickly
  • Must be able to drive consensus driven change across a global organization at varied levels
  • Ability to work as part of a team is critical to success, not just regionally but with global team members

Job Benefits - "What we offer"
  • Cash incentive plan
  • Options to work from home
  • Flexible working hours to allow you to attend your family
  • Opportunity to work with world experts in the field
  • Strong client base and broad product line
Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here .

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, in order to comply with applicable federal, state, and local vaccine mandates (including those in place for US federal contractors), US employees may be required to provide proof of being fully vaccinated, unless they have been approved for an accommodation due to a medical reason, a sincerely held religious belief or another legally protected reason. T he company also participates in the E-Verify Program to confirm eligibility to work in the US.

For information please click on the following links:

IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency Current Colleagues

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

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