Client Services Manager

Recruiter
Selby Jennings
Location
London, United Kingdom
Salary
GBP60000 - GBP85000 per annum
Posted
06 May 2022
Closes
05 Jun 2022
Ref
14793407
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Selby Jennings have proudly partnered with a fund management and fund distribution company with approximately €4 billion of assets, operating from offices in Luxembourg, Paris and London, catering to institutional investors. Our offering comprises a range of strategies covering traditional and alternative strategies in listed and private assets.

The company is owned in majority by the employees and are ambitious to generate growth in their business and to develop their teams. The firm have a unique business model and work with some of the most talented investment managers in the industry, especially in the hedge fund space. There is a high degree of collaboration between the teams with a high potential to develop within the company. They have a diverse team with a range of experience and backgrounds and everyone is easily accessible, including the CEO.

The Role:

The Investor Relation Manager works either at our Paris or London office and reports to the co-heads of Sales. He/she will be part of the Investor Relations team (3 to 4 members).

Key Responsibilities:

Key responsibilities of the Investor Relations Manager:
  • Manage and be an active member of a team of 3-4 individuals
  • Screen and set priorities for any requests coming to the Investor Relations team, from either internal counterparts (the Alma Capital sales team) or external counterparts (investors, databases, portfolio managers)
  • Distribute tasks among the members of the Investor Relations team and supervise their work
  • Take their own share of the work and actively produce deliverables

Tasks of the Investor Relations Team:
  • Prepare responses to client requests, RFPs, DDQs, RFIs by liaising with Portfolio Managers, Risk, Sales, Legal, Finance and Operations teams
  • Work with the investment teams to provide updates and communication for both internal and external use
  • Maintain a database of existing standard RFP responses
  • Assist in the production of marketing materials (presentations, monthly fund reports, dedicated client reports, website, etc...)
  • Feed and maintain the Client Relationship Management (CRM) system
  • Help organise and coordinate portfolio manager roadshows, client meetings and events
  • Maintain, manage and enhance information provision via Databases, Seminars, Industry Conferences and Annual meetings
  • Coordinate online communication efforts including digital marketing
  • Work on / update the marketing template of presentations

If you feel that you fit the profile, please apply directly.

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