Aladdin Support Analyst

Recruiter
BNY Mellon
Location
London, United Kingdom
Salary
Competitive
Posted
11 May 2022
Closes
15 May 2022
Ref
14853025
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Overview

Company Overview:

The Newton Investment Management Group describes a group of affiliated companies that provide investment advisory services under the brand name 'Newton' or 'Newton Investment Management'. Those companies are Newton Investment Management Ltd, registered in the UK, and Newton Investment Management North America LLC, registered in the US, and both are indirect subsidiaries of The Bank of New York Mellon Corporation ('BNY Mellon').
We focus on delivering outcomes for our clients across:
  • Equity opportunities - including small and mid cap, regional and thematic capabilities
  • Income - equity, fixed income and multi-asset
  • Absolute return - fixed income and multi-asset
  • Multi-asset solutions
  • Thematic and sustainable strategies

These capabilities are driven by our global investment platform which harnesses both fundamental and quantitative research, alongside a thematic framework and, where appropriate and as applicable, environmental, social and governance (ESG) analysis.

With offices in London, New York, Boston and San Francisco, Newton manages £103 billion of assets (as at 30 Sept 2021). Newton provides discretionary and non-discretionary investment advice to institutional clients, including US and global pension funds, sovereign wealth funds, central banks, endowments, foundations, insurance companies, registered mutual funds, other pooled investment vehicles and other institutions, and, via BNY Mellon, to individuals.

Newton is one of the BNY Mellon Investment Management (BNYM) family of eight boutique investment firms. BNYM IM is the global investment management arm of BNY Mellon, one of the world's major financial services groups with operations in 35 countries. BNYM IM's goal is to build and manage investment strategies that address the ever-changing needs of its clients, through a model that offers the best of both worlds: specialist expertise through eight forward-thinking investment firms, offering solutions across every major asset class, backed by the strength, scale and proven financial stewardship of BNY Mellon. The 7th largest asset manager worldwide, with $2.2 trillion AUM (as of 31 March 2021) BNYM IM provides a robust corporate foundation, together with worldwide resources and administrative support, while its investment boutiques are free to concentrate on what they do best - delivering specialist and focused investment performance to clients. This structure encourages an entrepreneurial, focused approach to investment and creates an environment in which each firm can perform and build on its individual experience and strengths in the development of new products.

Our Values:
  • Trusted: We work in an open and honest way and with transparency. We do what we say we will do and work towards a common goal. We act with honesty and integrity and always do what is right. We make good informed decisions and act in the best interest of Newton and its clients. Our clients trust us to do the right thing.
  • Collaborative: We work together to create solutions for the benefit of the business and our clients. We recognise diversity and innovation as valuable tools in achieving our goals. We search out new opportunities and ideas by involving the right people in discussions and decision making. We welcome different perspectives in our pursuit of the best possible solution. We work in partnership with our clients.
  • Open-minded: We consider new ideas and strategies and identify new and different ways of being successful. We are flexible and open to change even when that change challenges our current viewpoint. We welcome different perspectives and diversity of thought to keep our approaches' innovative and current. We are curious about the opinions of others and recognise their contributions.
  • Accountable: We take ownership of our role in driving the business forward and meeting our business objectives. We own the explicit decision making process and acknowledge our successes and areas of development as a basis for improvements without blame. We have clear defined roles and work together to ensure hand offs and jointly owned functions are delivered effectively. We are empowered to work autonomously and take pride in our personal contributions.
  • Purposeful; We share a clear set of goals and strategies and work towards them collectively to fulfil our business objectives. We have a clear set of standards and approaches that provide context and guidance to our purpose. We are deliberate in how we work with our clients and stakeholders differentiating us from our competitors. We operate with clear intent delivering solutions as efficiently and effectively as possible.
  • Dynamic: We adapt to the changing market conditions and explore new and innovative solutions to support our clients changing needs. We encourage idea generation and progress new ideas and opportunities quickly. We are agile and flexible demonstrating a willingness to change to remain competitive. We are energised, enthusiastic and challenge how and what we do to remain relevant.
  • Entrepreunerial: We have the conviction to generate new ideas and recognise the need for experimentation and diversity of thought. We are agile and faced paced using effective decision making to agree and drive forward or dismiss and continue to search for a solution. We work with our colleagues, stakeholders and clients to create innovative future proof solutions and deliver them in a timely manner. We think like owners and recognise the personal contribution we make in supporting Newton's continuing success.


Job Purpose

To provide first line support to all users of the Aladdin platform and work closely with the business and BlackRock to develop and improve the platform ensuring that the full functionality is available for users.

Key Responsibilities
  • Providing first line technical support to all business teams.
  • Work closely with all areas of the business, understand their technology requirements and where possible ensure that they have the tools / functionality required to be able to undertake their roles.
  • Work closely with BlackRock to triage / resolve all Aladdin issues.
  • Provide training to existing staff as and when required.
  • To undertake specific projects as requested by the Head of Aladdin Support.
  • Work closely with the BlackRock Aladdin Client Engagement team to build and maintain an excellent working relationship.
  • Work closely with the Senior Aladdin Support Analysts to build and maintain an excellent working knowledge of Aladdin.

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