Business Analyst

Who are we?
We want to help small businesses win. That's why we're here.
We connect small business owners to investors - to create jobs, help families and power economies - because we believe that people are made to do more. And we want to help them.
So, we created the leading online marketplace for small business loans. Our investors have lent £13.7 billion in 171,000 loans to 122,000 small business owners. In a single year, we unlocked 100,000 jobs and contributed £7.2 billion to the global economy. There's never been a better time to join!
Be part of the team that changes everything. Let's build the place where small businesses can get the funding they need to win and leave a legacy behind, forever.
This role sits within the "Product" team. The drivers behind our platform - brilliant people working together to create, code, and build the next game changers.
What will you be doing?
We are working on an exciting opportunity to launch a new product for Small and Medium Businesses. We are looking for a smart and motivated individual to join our cross-functional team to help make it happen. You will be a core part of the project team, reporting into the Senior Product Ops Manager and working on designing and mapping operational processes for the existing and future product, as well as helping to scale a newly-launched instant lending platform. A typical day could look something like this:

• Playing a crucial role in helping to scale new products from test phase into one of Funding Circle's core products
• Gathering business requirements (across Product, Risk, Fraud, Operations, etc) to be reflected in the operational flow for the new product
• Leading the operational process definition activities including the end-to-end process mapping of all key related processes, third party handovers and interdependencies
• Owning the creation and maintenance of operational process documentation and/or workflows in an agreed format and structure with direct engagement of relevant functional and third party teams
• Balancing the need to manage operational risks and ensure sufficient controls, with the speed to market and, similarly, ensuring process scalability while allowing manual work-arounds to start with

Are you?

• A professionally experienced business analyst, process design and/or process mapping experience within financial services, preferably related to payments and/or cards
• Proficient in operational process documentation writing and maintenance
• Possessing business change experience in developing, improving and implementing processes and providing operational support for the new product development.
• Experienced working with and eliciting requirements from third party vendors and senior stakeholders
• Experienced working within an Agile, fast paced environment and ability to adapt to changes

Why should you join us?
We're gearing up for our biggest chapter yet - and it's being driven by tech.
That means full steam ahead working on our global platform and real challenges for you to noodle and solve - as we build new things, reimagine the stack and go after the greenfield.
We believe that great ideas come from everywhere. So, there are no pigeonholes here. We keep it agile and open. Think big remits and huge ownership in a continuous learning environment. Close knit teams, with mentorships and global career opportunities. Everyone working together to make a genuine difference to small business owners.
Join the team making it happen. Help us define long-term commitments and launch the next game changers - let's build the incredible.
It's in our differences that we find our strengths
At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal opportunity workplace and affirmative action employer. We truly believe that diversity makes us better. We particularly encourage applications from applicants from underrepresented backgrounds. We will consider flexible working options; please talk to us to discuss how we could make this role flexible for you.
Want to build the incredible? We'd love to hear from you.

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