Implementation Manager / Business Change Delivery

Tilney Smith & Williamson is the UK's leading integrated wealth management and professional services group. With £56 billion of assets under management (as of November 2021), we rank as the third-largest UK wealth manager measured by revenues and the sixth-largest professional services firm ranked by fee income (source: Accountancy Age 50+50 rankings, 2021).

We are driven by our purpose to place the power of good advice into more hands for both individuals and businesses. Our purpose is supported by our 3 core values:

Personal - we treat you as an individual

Partnership - we go further together

Performance - we strive for more

What will you be doing?

We are looking for a talented individual to work as part of the Financial Services (FS) Change & Implementation team to deliver change across the FS division, in particular:

• Taking the lead role in the delivery of change within the FS Portfolio
• Work in partnership with Business Analysts to successfully deliver and implement change
• Work alongside Delivery Leads from other departments to ensure change from those Portfolios are implemented well to the Financial Services community
• To build a professional and supportive relationship with a range of Business Representatives and Sponsors across departments (including Financial Planners, Investment Managers, and Client Administrators).

As an Implementation Manager, some of your responsibilities will be to:

• Be responsible for the delivery of change, as prioritised by FS; support sponsors with successful articulation and realisation of their vision
• Own and manage the integrity of the scope of the change being delivered
• Assemble and manage resources from across the organisation to achieve delivery
• Proactively manage key delivery risks and produce timely and appropriate responses to key delivery issues
• Regularly report on the progress of change; ensure those receiving changes are informed and prepared and that items arrive at the most appropriate time possible
• Perform retrospectives to continually improve and learn from previous deliveries.

To be successful in this role, you should have:

• Clear, logical thinking and ability to use data to better inform decision making; decision making & facilitation skills that can be used to assist senior members of staff with making quick and effective decisions
• Self-starter skills, uses own initiative and drives the delivery of a solution; strong focus on 'can do' and ability to discuss issues in a positive and constructive manner
• Ability to motivate & build effective multi-disciplinary teams from resources across departments; approachable attitude & able to work with people at all levels in the organisation
• Experience of managing small and medium scale deliveries in a complex business environment
• Change management qualification - desirable
• Relevant wealth management industry knowledge - desirable.

As a colleague here at Tilney, Smith & Williamson, you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependent)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We value the differences that a diverse workforce brings, representative of our society and clients. We are committed to providing a work environment where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

If you need any reasonable adjustments for your application process, please let your recruiter know.