People Operations - Recruiting Operations Manager

About Us:

We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $2.2 trillion in assets for clients around the world. PIMCO has over 3,070 employees in 22 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients.

PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities.

Position Description:

JOB DESCRIPTION
The Recruiting Operations Manager manages all recruiting related data and data requests, and strategic projects. Additionally this role partners with the Recruiting Operations Associate coordinating the logistics and execution of the employee onboarding process, maintaining and updating internal workflows and documentation, and managing troubleshooting support, training, reporting, and data integrity in the Applicant Tracking System. As Talent Acquisition, and HR more broadly, transforms into a data driven team this role is critical to delivering relevant, insightful, and actionable data to range of consumers including executive leadership, auditors, HR leadership, hiring teams, and Finance.

RESPONSIBILITIES
Data and Systems
•Provide day-to-day support including ATS training and troubleshooting of issues, as well as creating and maintaining any supporting documentation
•Execute recurring audits and reviews of ATS data to ensure consistency, timeliness and integrity globally
Continuous Improvement
•Design, review and oversee talent acquisition business transactions across HR systems and ensure data quality is maintained
•Manage updates and implement new processes across broader HR teams
•Maintain and make administrative updates to offer documents, templates, candidate and new hire paperwork to ensure all documents adhere to current local legislation and has consistency in format
•Identify process improvements and areas where recommendations to implement efficiencies in recruiting operations can be made
Problem Solving
•Frame potential solutions to HR systems problems and challenges and create efficiencies through understanding of system capabilities
Employee Experience and Projects
•Utilize project management tools to organize and manage workload and help the people Recruiting Operations team achieve faster success
•Work closely with cross-functional HR teams to provide People Operations support
•Interact with the business and global HR teams as applicable to provide recruiting operations support
•Take on and be part of projects related to role and provide meaningful contributions
Communication
•Provide consistent follow up, guidance and timely responses to HR colleagues and employees, managers, and business leaders
•Communicate and collaborate effectively with employees, various stakeholders and team members
•Develop credibility and trust and build mutually respected relationships with the People Operations team, across global HR colleagues, employees and other stakeholders

Position Requirements:

•Bachelor's degree from an accredited college/university
•Excellent technology skills, specifically Microsoft Word, Excel, and Outlook
Knowledge and Skills
•3-5+ years of experience with Recruiting Operations
•Prior experience in Workday (preferred)
Abilities
•Has excellent problem solving skills with a client-service mindset
•Completes tasks with accuracy and speed and has strong ability to handle confidential information with discretion and maturity
•Prioritizes workload independently, self-motivated and able to handle tasks with supervision
•Able to multi-task and work in a fast-paced, energetic and ever-evolving environment
•Possesses a proactive approach to accomplishing work, high attention to detail, accuracy, has immaculate follow up, and strong organizational skills
•Maintains a high degree of professionalism, able to interface with all levels of the firm and preserves confidentiality in sensitive matters
•Affinity for technology, ability to think with a "tech mindset," and interest in HR technologies such as Workday
•Open to embrace new HR technologies and changing processes
•Has strong interpersonal skills and ability to network with various business groups and external stakeholders
•Proactive, results driven, open to feedback and overall a collaborative team player
•Has excellent written and verbal communication skills

Benefits:

PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and well-being of you and your family. Benefits vary by location but may include:

• Medical, dental, and vision coverage
• Life insurance and travel coverage
• 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment
• Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs
• Community involvement opportunities with The PIMCO Foundation in each PIMCO office