Head of EMEA COO Control Execution

Main function of the job

Playing a key leadership role in the EMEA COO team, the Head of EMEA COO Control Execution will lead a team that is focussed on managing the execution of front-line business controls and programs that address non-financial risk across the EMEA region. The role will liaise with regional business stakeholders and global program managers to ensure the effective implementation of CIB and enterprise-wide programs. Engagement with second line partners across the region will be critical in helping to ensure adherence to local regulatory guidelines and requirements, and application of business controls to enforce related policies and procedures.

As the control framework within first line evolves there is an expectation that the responsibilities of this role will expand to reflect the target operating model for non-financial risk management.

Responsibilities

Key responsibilities

This is a new role and the control execution team will be a new function within the EMEA COO. This individual will be responsible for setting up the team including:

• Undertake deep dive analysis of controls that will be transitioned or established within the team to assess design and operating effectiveness
• Drive automation and 'lean' control processes where possible
• Manage the transition of applicable activities from elsewhere within the EMEA COO or from other functions, ensuring continuity of the existing coverage model
• Recruit and manage onshore / offshore headcount to undertake control execution activities
• Design and implement an engagement model between this team and key stakeholders
• Design and implement key performance indicators and periodic reporting

This due diligence will be repeated ongoing for any thematic controls that need to be migrated into the team or newly designed.

Once established, ongoing responsibilities will include

• Manage a team of onshore and remote staff responsible for execution of control activities including thematic control coverage
• Act as primary interface with Business Control Executive for oversight / challenge of control design and operating effectiveness
• Represent regional COO in control reviews (e.g. move-the-line planning) and control forums
• Act as point of co-ordination for all control activities undertaken within the regional COO (but executed within other teams e.g. outsourcing, incident management)
• Co-ordinate with CIB COO and APAC / Americas regional control leaders to achieve alignment of control activity and economies of scale
• Track SHRP Issues and corrective actions owned by regional COO, liaising with corrective action owners to ensure timely delivery and sustainability, providing regular status reporting
• Maintain and enhance relevant procedures, guidance and processes relating to control activities
• Monitor ongoing effectiveness of COO owned control frameworks, proactively driving continuous improvement to the control environment
• Monitor key performance indicators for control activities, produce and distribute periodic reporting.
• Transition control activities to offshore team as appropriate

Skills and requirements

• Proven leadership credentials with significant experience managing onshore and remote teams
• Experience of building, managing, supporting, coaching, and retaining a high performing team.
• Substantial experience establishing, executing and managing controls in a corporate and investment banking production environment, particularly for subjects such as conduct, model risk and permissible activity monitoring
• Excellent knowledge of corporate and investment banking products and non-financial risks.
• Experience of applying Lean / Six Sigma principles to optimise processes.
• Experience transitioning tasks to offshore teams
• Experience of integrating onshore and offshore teams to create one team ethos
• Experience of delivering issues through to successful validation and knowledge of the overall issues management lifecycle
• Proven experience of engaging with first, second and third line control oversight functions
• Proven ability to influence outcomes when engaging across multiple functions and senior stakeholders
• Ability to understand and apply critical judgement on a wide range of issues, with a talent for distilling the risks, applying key controls and explaining these to stakeholders
• Excellent analysis and planning capability
• A track record of working across legal entities and countries to develop engagement models and controls that are aligned and optimise process and cost efficiency
• Experienced at addressing a senior audience on complex and emotive topics combined with an ability to perform detailed data and trend analysis

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.