Mission Control Project Manager / Business Analyst

Employer: State Street Corporation
Location: London, United Kingdom
Salary: Competitive
Closing date: Aug 9, 2022

Job Function: Other
Industry Sector: Finance - General
Employment Type: Full Time
Education: Bachelors

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Who we are looking for
The Mission Control Project Manager role is part of the Mission Control Management function within Global Production Management. The Mission Control Team overall, provides a follow the sun support model to proactively coordinate and facilitate teams to resolve / mitigate any risks to business value streams and any major business or technology events.
Mission Control work closely with all parts of the company, both the business and technology. We require a candidate with strong project management experience and with proven examples of being able to analyze value stream processes as well as being able to devise and execute on strategy.

What you will be responsible for
As Mission Control Project Manager / Business Analyst you will
Act as a primary point of contact for your project delivery, you will build enduring relationships with key business stakeholders, leveraging your understanding of the subject matter area to frame the problem in business terms.
Lead and participate in gathering information, evidence, facilitating workshops as part of a deliverable - including gap analysis of current vs future state.
Collaborate with internal or external teams to identify innovative ways to improve practices and procedures.
Leverage your PM and BA experience to get the job done in a pragmatic way.
Drive and work with RFE, SLAs or SLOs and contracts.
What we value
These skills will help you succeed in this role
Have strong knowledge of Finance and/or Custody Domain to be able to analyze our business processes.
Experience in managing, planning and co-ordination of projects.
Possess potent communication skills (Oral & Written ).
Have knowledge of ITIL framework, ITSM practices and production management governance.
Possess a good understanding of IT infrastructure (cloud, Middleware, storage, DB, Network) and DevOps concepts.
Familiarity / experience with Geneos, Splunk, Jira , Dynatrace, Selenium, BA Tools, Tableau, ISM, Sailpoint , Test track , Service Now Scheduling tools (Autosys, CA7).
Experience and knowledge of PM and BA methodologies and tools.
Relevant IT, business analysis or project support experience.
Proven ability in researching technical, functional and business solutions.
Strong problem solving skills.
Strong skills in conducting meetings, setting tasks and assigning actions.
Strong analysis skills with an ability to document business processes.
Ability to work effectively with limited supervision in a pressured team environment.
Education & Preferred Qualifications
Technical Bachelor's degree.
Relevant project management and / or business analyst qualifications or certifications, or attended relevant courses.
Additional requirements
ITIL Certification in Service Operations a plus.
Application and/or Infrastructure Support experience a plus.
Testing Skills a plus.
Nice to have previous support experience working with a programming language like C++/Java, .Net as well as any Database under windows and/or Unix operating system a plus.
Experience running triage/command center calls to bring all key SMEs/stakeholders to understand and resolve critical incidents/issues/problems a plus.
Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers

Mission Control Project Manager / Business Analyst

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