Operations Analyst

London, United Kingdom
23 Jul 2022
22 Aug 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
What the Hiring Manager Says

Our company ethos is "Dependable, Stronger Together and Pioneering". We value these behavioural skills and are looking for a new team member who we can depend on, who acts with focus and care and concentrates on the finer details and maintains a high level of accuracy under pressure.

You will be joining a team of eight that cover the whole remit of Global Settlements. This includes the complete trade lifecycle from order inception through to final settlement of stock and cash across a variety of asset classes and markets i.e., CREST / DTC / Euroclear.

Primarily your job role will be covering the contracting aspect of Global Settlements, but ultimately you will be exposed to all elements of Global Settlements as cross training is an ongoing priority within the team.

The main purpose of this role is to aid, from a contracting perspective, the settlement of UK Equities, International Equities and Unit Trusts including Transaction Reporting (MIFID II), problem solving and Error Correction analysis.

Operations Managers - Global Settlements Department

About the Role

The ideal candidate will be responsible for the following:
  • Monitoring CREST checking/failed reports, identifying, investigating, and resolving all settlement issues and liaising with relevant market makers as necessary
  • Administering/checking redemptions and subscriptions to Unit Trust, including Cofunds net settlement process
  • Transaction Reporting
  • General trade amendments and mailbox monitoring
  • Error analysis, resolution, and implementation and liaising with the relevant departments
  • Co-ordinating and processing placings and hedge fund orders
  • Analysis and management of reconciliation breaks to resolution
  • Following CASS rules to support compliance and audit processes and escalating issues as required
  • Formulating detailed written responses with a good understanding of percentage calculations

About You
  • We are looking for a team player who perseveres to get the right outcome and uses their expertise to deliver on obligations. We are looking for a forward thinker who questions convention and remains curious. We are looking for someone that can share openly and transparently, listens well, is able to include new perspectives and, through collaboration with colleagues, learns from experiences with the ability to adapt.

Additionally, the below will ensure success in this role.
  • Operations contracting knowledge is essential.
  • Ideally you will have knowledge of FIGARO our operating system, however experience with this software is preferable not mandatory.
  • This is a high-volume desk with tight daily deadlines therefore the ability to work accurately under time pressure is crucial, additionally time management and organisational skills are also key.
  • In addition, a strong working knowledge of the Microsoft Office suite is needed.

Our purpose is to help the generations today and tomorrow to prosper. That means we must guide people through the complexity of planning for their future, with the right financial advice and investment solutions, so that they can have more secure financial futures.

In this ever-changing world, we see that our role in society has never been more meaningful, and we are committed to using our expertise and care to guide our customers through these challenging and unprecedented times.

Our impressive talents and capabilities set us apart, but our unwavering commitment to our customers is what defines us. We truly believe that we have all the ingredients to be the very best in our industry, and we want great people with the care and creativity that we need, to help us get there.

We are passionate about building an inclusive culture where everyone's contribution is valued, and our people can thrive. No matter what your role is or where you sit, your voice will matter. We hope you like what you hear and are interested in learning more about joining us.

Job Title: Senior Operations Analyst
Level: 2
Department: Global Settlements - Contracting area
Location: City of London, United Kingdom
Contract type: Permanent, Hybrid

This role's Talent Acquisition Business Partner is Ryan Killen #LI-RK1 #QC

Core Benefits

Holiday: 26 days

Quilter Incentive Scheme: All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme: 10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance: Single cover as standard, cover can be increased at your own cost

Life Assurance: 4x your salary, cover can be increased at your own cost

Income Protection: 75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

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