Client Due Diligence Response Lead

S&P Global
London, United Kingdom
30 Jul 2022
29 Aug 2022
Job Function
Risk Management
Industry Sector
Finance - General
Employment Type
Full Time
Client Due Diligence Response Lead

The Role: The CDDR Lead is responsible for managing and overseeing the timely coalition and delivery of consistent, accurate and standardized responses across the organization, primarily focusing on Market Intelligence. Additionally, the Client Due Diligence Lead serves as a subject matter expert on best practices related to the Due Diligence process. The ideal candidate is a thought leader, able to see the big picture without overlooking the details, fosters a positive and responsive team environment, and can quickly adjust to shifting schedules and requirements.

The Team: The Client Due Diligence Response (CDDR) team is a part of the Corporate Risk Management organization within S&P Global. We support all divisions on Client Due Diligence related inquiries in addition to providing a 2nd line oversight from governance perspective. We foster deep internal partnerships with several control functions to enable, support and respond to Client Due Diligence inquiries, questions on controls when contained within Requests for Proposals (RFPs), and client audits involving our various controls. We strive to provide all responses in a prompt, secure and consistent manner.

Responsibilities :
  • Manage the successful development of compliant responses through effective collaboration across the company that include internal staff, corporate partners, consultants, and supporting vendors.
  • Proven organization, multi-tasking, and prioritization skills.
  • Excellent communication skills, both verbal and written, with the ability to engage with internal partners at all levels of the business, internally and externally.
  • Ability to lead multiple high-priority deadlines and projects, while also exhibiting flexibility and resilience in the face of changing business needs.
  • Coordinate cross-divisional Audits/Assessments. Project manage all requests, providing clear timelines and expectations with the clients, Subject Matter Expert(s) and key stakeholders. Improve future coordination processes with clients, to streamline efforts and maximize efficiencies.
  • Lead junior members, provide insight, coaching, and constructive feedback.
  • Maintain and enhance an accurate repository for team and stakeholder use.
  • Maintain a Subject Matter Expert level on our company, policies, and procedures.
  • Participate in strategic planning that includes identifying key issues and developing strategies.
  • Work with management to improve and socialize processes and updates for efficient operation of the team.
What We're Looking For:
  • Bachelor's degree
  • A minimum of 5 or more years of experience in the management of large complex due diligence requests.
  • Ability to use standard English writing styles to write proposal sections; this includes information research and synthesis from multiple sources (subject matter experts, previous responses) into a cohesive and easy-to-read final product.
  • High proficiency in the MS Office Suite (Outlook, Word, Excel, PowerPoint, Project), Adobe Acrobat, and SharePoint.
  • Exhibit a high degree of professionalism and confidentiality in handling and managing sensitive information
  • Ability to manage multiple deadlines and workload under pressure.
  • Exemplary project management skills.
  • Strong work ethic with commitments to quality and accuracy.
  • Proactive, self-starter with ownership mentality.
  • Sound judgment/decision making, enthusiasm and flexibility.
Flexible Working
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.

Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

Grade/Level ( relevant for internal applicants only ): 10
The Location: London, United Kingdom

About Company Statement:

S&P Global delivers essential intelligence that powers decision making. We provide the world's leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you'll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.


Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.


202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), RSKMGT202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 275608
Posted On: 2022-07-29
Location: London, United Kingdom

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