Relationship Manager - Client Service, Analyst

Edinburgh, United Kingdom
03 Aug 2022
02 Sep 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time

About this role

GAAPS Alternatives | Analyst Client Services | Edinburgh About BlackRock
Elevate your career by joining the world's largest asset manager! Thrive in an environment that fosters positive relationships and recognizes outstanding performance! We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. With over USD $7 trillion of assets we have an outstanding responsibility: our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.
Team Overview
The Alternatives Client Services team support all of BlackRock's privately placed alternatives products, including hedge funds, fund of hedge funds, private credit, private equity, special opportunity and real asset funds. Responsibilities for this position will involve a heavy concentration in day-to-day communications, reporting and data entry focusing on BlackRock's alternative product platform. As a key member of the team, you will coordinate with departments and business lines across the firm. The role offers an opportunity to join a fast paced and growing business within BlackRock. The successful candidate will be pro-active and flexible, will demonstrate initiative with a drive to succeed both as an individual and as a strong teammate.
Your daily tasks may include:
  • Client on-boarding, account set up, and data management. Assist with building client accounts within client tracking and share registry system. Create client profiles and investor attribute universe.
  • Ensure integrity of communications tools through data entry and maintenance. Deploy exception reporting within client data universe and perform regular analysis to ensure integrity/preservation.
  • Assist in fulfilling requests for offering documents as needed. Liaise with Institutional and Retail Sales and Product Specialists to customize client offering packages based on investor attributes, regulatory and business requirements.
  • Where appropriate warehouse legal/contract document (i.e. subscription agreements, application materials, transfer agreements, waivers, letters of undertaking, etc.). Handle and maintain electronic and hard copy filing systems
  • Review account level reporting and distributions to clients (i.e. monthly, quarterly, and annually).
  • Coordinate cash flow management with clients and portfolio managers (e.g. contributions, redemptions, capital calls/distributions and product updates with clients). Track and handle client cash flow activity within proprietary trading system.
  • Assist team members as needed in successful completion of process improvement initiatives
  • Liaise with clients from a shareholder servicing perspective, field client inquiries, research requests, and coordinate appropriate responses.
  • Liaise with third party service providers as required
  • 1-3 years' experience in a fast-paced, deadline orientated, operational/ client service role
  • Ensures accurate record keeping of work and shows excellent organizational skills
  • High attention to detail, ability to focus and take ownership of tasks until completion
  • The successful applicant will be self-motivated, proactive and able to change directions quickly
  • Software skills must include a strong background in Word and Excel and an aptitude for working within proprietary databases.
  • Ability to communicate clearly and concisely, both orally and in writing, at all levels
  • Ability to manage his/ her own workload, multi-task, balance multiple and conflicting priorities and meet deadlines in a fast-paced and changing environment
  • Able to grasp complex concepts and details quickly
  • Ability to work independently and as part of a team
  • Ability to identify problems and issues, work actively with others to resolve them and raise issues appropriately
  • Prepared to take initiative, work flexibly to help the team achieve its goals, and respond positively to change.
  • Takes responsibility for the completion of own work in accordance with agreed processes and to the highest standards of quality and timeliness
  • Demonstrates team spirit, is prepared to assist colleagues and perform tasks that do not usually fall within his/her responsibilities.
  • Has a good understanding of the Finance industry and with a willingness to learn.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work pilot

BlackRock's current hybrid work pilot is designed to help you experience the best of both worlds: the opportunity to connect with colleagues in person and the flexibility to work remotely, with greater time to focus on what's important to you. In line with local health guidance and regulations, employees are generally expected to work 3 days in the office and 2 days from home (on average) each week. For some business groups, more time may be required in the office, while greater flexibility may be in place for others. Our "One BlackRock" culture means you'll be supported to collaborate with your new colleagues while bringing your full self to work - wherever you are.

The health, safety and well-being of our people will always be our top priorities; we will continue to monitor local conditions and health advisories in making decisions about our work environments.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: @blackrock | Twitter: @blackrock | LinkedIn:

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.

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