Finance Operations Analyst - 12 month FTC

Schroders Investment Management
Horsham, United Kingdom
14 Aug 2022
24 Aug 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Who we're looking for

The successful candidate will be able to demonstrate at least one of the key capabilities for this role i.e. a strong communicator, customer service focus, capable of helping non-finance users understand finance operational processes, experience in running operational processes including those related to purchasing / payment activities. They will be able to work accurately, following key controls while being considerate of how the tasks they perform impact other processes.
An enthusiastic, curious and flexible attitude is more important than prior experience in finance with a desire to provide exceptional first line customer support and take responsibility for query resolution.

About Schroders

We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.
We have around 5,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper.

The base

You'll be based at our Broadlands Business Campus near Horsham in West Sussex. It's home to our EMEA Operations and Technology Operations hub.

The team

The Purchasing and Payables teams, along with Supply Chain Services and Reconciliations,, form the new Broadlands Purchasing and Payment Service Centre, an efficient, best-in-class capability servicing Schroders offices globally. The team will have the responsibility to provide 1st line support to manage stakeholder queries, whilst delivering purchasing and payment processes and tasks. The Purchasing and Payables teams will be formed of c.16 people responsible for; (i) creation of requisitions, onboarding of invoices and matching invoices to POs; (ii) receiving, triaging and responding to queries sent to the broader Purchasing and Payments team by business users and suppliers; (iii) inputting non PO payments, auditing expense claims and performing supplier call backs; (iv) working with the business to ensure they have correctly receipted their purchase orders; (v) reviewing invoices for tax and accounting treatment; (vi) processing batch and manual payment. Individuals within the team will learn a variety of disciplines and move flexibly between them to meet business demand.

Purchasing and Payables teams will work collaboratively to ensure payments to our employees, clients and suppliers are made on a timely basis.

What you'll do

Customer Service
• Triage and respond to queries from both our suppliers and internal business partners. Ensure all queries are proactively managed to resolution with a focus on fixing the root cause.
• Understand broader Service Centre capabilities and team obligations in order to effectively escalate and support business queries.

• Use of reporting and systems to support requestors, vendors and employees with R2P queries relating to pre-approval purchase requests, requisitions, purchase orders (PO) creation and/or amendment.
• Assist the business in creating and issuing clean purchase orders in line with the service levels and authorisation levels, ensuring all checks and validations are performed. Make amendments where appropriate.
• Liaise with business to validate Purchase Requisition details where queries may need addressing.
• Review invoices sent to Schroders, ensure they're correctly onboarded to our system and matched correctly to a purchase order. Return to suppliers invoices provided without a PO.

Accounts Payable
• Work collaboratively with broader P2P team to ensure high quality and efficient processing of invoices.
• Input of manual and bulk non PO payments batches for approval and release by the Payables team.
• Review of employee expense claims to ensure policy compliance. Support credit card administration.
• Support the correct capture of supplier static data. Perform call backs to confirm bank details with new suppliers.

The knowledge, experience and qualifications you need

• Experience providing first line support and stakeholder engagement.
• Experience running transactional, repeat processes.

The knowledge, experience and qualifications that will help

• Experience working in a regulated control environment.
• Use and management of procurement and/or finance systems (e.g. Oracle).
• Finance or Accounting qualification.
• Experience of Purchase Requisition creation and invoice matching.
• Additional languages, in particular German and French an advantage.
• Experience of ServiceNow, Arcivate and/or Oracle Fusion.
• Experience in Financial Services.

What you'll be like

• Strong written and verbal communication skills.
• Strong attention to detail and focus on accuracy.
• Friendly and approachable.
• Ability to manage and prioritise competing demands. Capable of remaining positive when under pressure.
• Team player with an ability to work independently.
• Flexible approach to work with an ability to adapt to change. Continuous improvement mindset.

We're looking for the best, whoever they are

Schroders is an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.

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