Junior Sales Associate

At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we're looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

What you can expect from us:
We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:

• Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
• Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
• Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
• Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best

How do we support our employees:
All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualified professionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support.

The Role:

The sales support team is a source of information and support to a number of areas within the Fixed Income business and wider Institutional business group and works closely on joint projects with other business and service areas. The team produce over 800 presentations a year for client and consultant meetings, and business development meetings.

The key relationships for this role are with the sales and marketing teams in the UK as well as with product specialists and fund managers - all based in London. This role will be dedicated to the support of our team of UK sales directors, primarily focused on our Charities client base.

Key Work Level Accountabilities:

Experienced Colleague:

• Accountable for providing a quality service or product to customers and stakeholders, using skills/experience built through significant practical experience or training
• For team leaders, accountable for ensuring the team the role supports is delivering a quality service or product
• Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
• Delivers outputs that are clearly defined, using discretion over how to achieve them
• Makes suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations

Key Responsibilities for this role:

• To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G's operational risk.
• Help to create sales pitch presentations and client management updates
• Help to answer queries from external consultants and clients when required
• Learn about clients, intermediaries and competitors in all markets and ensure all
• Opportunities are thoroughly understood
• Use external databases to carry out competitor analysis
• Work with the other sales support executives to:
  • maintain various sources of data including Staff information, AuM etc.
  • complete ad hoc data requests and questionnaires
  • help to update and maintain a variety of Fund documentation
  • support both the sales and marketing teams with updating and monitoring the CRM system
  • help the rest of the team with specific project work as and when required.

Key Knowledge, Skills & Experience:

We are ideally looking for a graduate who has experience working within a fast paced, professional and deadline driven environment. We are looking for you to be a practical thinker with good attention to detail who enjoys working independently and taking accountability within their role. You will need excellent written and verbal communication skills for external and internal stakeholders. You will need to demonstrate the ability to prioritise and meet deadlines along with
being proactive, inquisitive and able to use initiative. It is important for you to be a team player who is confident about working independently.

Experience in asset management is not essential. However, the following attributes are vital:

• Ability to cope under pressure
• Fast learner
  Numerate and literate
• Intellectual curiosity

Work Level: Experienced Colleague
Recruiter Name: Emily Northcott

We live by four behaviours at M&G and we ask all our employees to:

• Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
• Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
• Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
• Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things