Controls & Assurance Lead for Product Delivery and Change

At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we're looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

What you can expect from us:
We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:

• Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
• Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
• Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
• Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best

How do we support our employees:
All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualified professionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support.

The Role:

A new requirement has arisen for a role to support Controls & Assurance and the Product Teams during product design and delivery. This role will enable earlier identification of risks and ensure key Controls & Assurance contacts are appropriately engaged to provide ongoing BAU support.

• As the business has evolved so have the obligations of the mandates and portfolios.
• The complexity of ESG requirements, larger institutional requirements, new distribution markets and changing regulatory environments expose us to new areas of risk. This is resulting in more teams being impacted by change and more resource being required to onboard new mandates and implement changes.
• Shorter timeframes for launches also means that there is less time for the Controls & Assurance team to provide challenge and engage fully with stakeholders on risks to be considered so early engagement on complex launches is critical.
• Controls & Assurance are in need of technical expertise and capacity to build a better relationship and support model during initial discovery and investigation stages.
• This role will co-ordinate technical requirements across Controls & Assurance and support in defining risk assessments for go / no go decisions.

Key Responsibilities for this role:

• Central point of contact / point person for Controls & Assurance and face off to Product Delivery squads.
• Partner with the product and business teams and support technical capability discussions across key areas such as Controls Monitoring and Regulatory Reporting.
• Co-ordinate technical requirements across Controls & Assurance and support in defining risk assessments for go / no go decisions.
• Develop risk and control framework for new products / changes to existing products to streamline review and provide a risk proportionate lens to new product launches.

Key Knowledge, Skills & Experience:

• Organised and structured
• Builds strong relationships
• Project experience
• Regulatory Reporting / Controls Monitoring understanding given high impact Controls & Assurance areas for product changes / launches

We live by four behaviours at M&G and we ask all our employees to:

• Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
• Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
• Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
• Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things