Graduate Trade Support Analyst

Principal Responsibilities

Resolve discrepancies in real-time P&L systems by identifying root cause (e.g., booking errors, bad data feeds, or system configuration) then escalating to appropriate teams for resolution.
Interface directly with portfolio managers, traders, product control teams, and external vendors to ensure support requests are handled in a timely and transparent manner.
Monitor and resolve exceptions in trade capture systems
Reproduce software issues in testing environments to determine patch requirements.
Become subject matter expert on monitoring tools (e.g., trade flow dashboards, automated alerts, and log capture) and develop improvements to these tools.
Responsible to create and maintain application user guides and support runbooks.

Requirements

1 year of experience supporting financial applications.
Theoretical knowledge of valuation of financial products.
Up-to-date market sentiment and knowledge of current economic trends.
Bachelor's degree in math, tech, or science discipline.
SQL skills and familiarity with RDBMS like PostgreSQL, MySql etc.
Excellent problem solving, task prioritization, and time management skills.
Positive attitude and proactive response to business needs.
Detailed understanding of fixed income products with broad exposure across asset classes.
Experience with Excel.
Familiarity with FIX Protocol and or Orchestrade is an advantage.

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