Client Reporting and Performance Administrator

Seven Investment Management LLP
London, United Kingdom
Competitive plus benefits
15 Nov 2022
15 Dec 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
and data management during all quarterly reporting periods ensuring these are completed within SLA.
  • Co-ordinate the printing and despatch of all quarterly reports, ensuring the 3rd party printer completed all tasks within the agreed SLA.
  • Manage the identification, analysis and fixes of all reporting bugs and enhancements with the ability to review technical requirements and conduct thorough testing for all report types.
  • Assist with management of the third party printer relationship, including quarterly review meetings, review of current processes, liaison for bug fixes and queries.
  • Maintain daily key BAU functions for MIFID II and reporting processes with the ability to investigate and resolve process and technical issues.
  • Providing excellent customer service in response to all queries for all clients.
  • Manage the data analysis, processing logic, print production, FTP co-ordination and archiving of yearly tax report pdfs within agreed SLA. Subsequently resolve all tax reporting queries in a timely manner.
  • Assist with the provision of all management information.
  • Support the analysis, testing and implementation of all project related initiatives.
  • Performance
    • Ensure accurate data collation of monthly performance data for internal and external clients.
    • Ensuring that benchmark data is accurate and loaded in to 7IM systems daily for the production of Client Review Reports, 7IM Platform and 7IM website.
    • Resolve all performance measurement queries.
    • Enhance, create and ensure adherence to internal & customer operational procedures
    • Maintain & enhance operational systems to maximise effectiveness
    • Interface and provide support to the business for the resolution of queries
    • Become SME in key regulatory projects and relevant business initiatives.
    • Relationship with other departments as necessary ensuring procedures and controls are adhered to at all times
    • Identify new / changes to procedures - draft and discuss changes where necessary for approval

    About The Candidate
    • Accuracy and attention to detail when reviewing reports, analysing detailed reporting logic and investigating queries.
    • Organisation of own workload to meet deadlines
    • Good communication skills, both oral and written
    • Ability to see things through to their logical conclusion
    • Ability & willingness to identify and suggest improvements in processes / service levels
    • Identify new / changes to procedures - draft and discuss changes where necessary for approval
    • Ownership & Initiative
    • Good knowledge of operational administration including settlement, custody and clearance

    • A good understanding of performance measurement and attribution analysis is an advantage
    • Understanding of settlement processes and market practices
    • Experience of data management and controls
    • Knowledge of Pershing systems is an advantage
    • 2 years industry experience
    • Candidate must hold 5 GCSE's or above including C grade in Maths & English
    • Completion of the Investment Operations Certificate (IOCTM) is an advantage
    Other relevant information:
    • This role works closely with others within the operations team and business, sharing the workload and responsibility so a 'team' attitude is needed - helping others when required
    • Flexible attitude to duties as training will be given in all aspects of the operations roles and the successful candidate will probably have to provide holiday cover
    • Flexible attitude to working hours - sometimes the workload will demand additional commitment outside the contractual hours

    About The Company
    The '7' in 7IM refers to the seven original founders of the business. Back in 2002, they couldn't find a firm they trusted to manage their families' money properly - big banks seemed impersonal and greedy, while most boutiques lacked the necessary investment process and structure. They started the kind of organisation they'd like to invest with themselves.

    Their aim was to deliver steady returns over the long term, while keeping an eye on risk, using the best technology. They wanted everyone to have access to the kind of service and expertise that institutional investors would expect.

    We've evolved since then. In 2015 Caledonia Investments joined us as a major shareholder. In 2018 we acquired Tcam Asset Management, a firm we felt closely aligned with our investment philosophies and multi-asset approach. In 2020 we continued our long-term growth strategy and acquired the award winning London based financial planning firm Partners Wealth Management (PWM). PWM will continue to operate as an independent company, retaining its brand, identity and leadership.

    Our team, our clients and our funds under management have grown steadily over the years. From our offices in London, Edinburgh and Jersey, more than 400 talented people manage over £19 billion for a range of clients, including individuals and families, financial advisers, corporates, charities and trustees.

    We still follow our founders' plan and aim to get the simple things right all wrapped up with real, honest, human service - that's what sets us apart from everyone else.