Business Manager

As a Barclays Business Manager, you will provide operational and strategic assistance across several core activities. Providing an outstanding service to your risk stakeholders you will create efficiency through central execution of a portfolio of activity and manage service delivery relationships with a wide range of partners. Working across two operating models you will have a unique opportunity to provide a centralised service across risk whilst also having a significant focus on alignment to a specific risk transaction Cycle (RTC) area.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to
business needs.

Hybrid Working
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?
• You will assist the Head of Service and Business Management (S&BM) through a fluid engagement with all stakeholders to ensure delivery of the defined model of our service
• You will provide aligned assistance for the Treasury, Enterprise, Credit & Climate Risk Transaction Cycle (TECC), including fulfilling the Service Manager role for the TECC
• Building and maintaining solid relationships across senior management and partners across HR, Finance, Audit, Compliance, Risk, Legal, Operations and Tech
• You will lead on all aspects of the Service Management governance and delivery of BAU /project activities as required with help of Chief of Staff / Service Owner
• Anticipating and facilitate any changes to the service agreements between the TC and the entities by partnership and understanding needs
• You will drive any presentation preparation for RTC management including monthly and quarterly business reporting, weekly updates, annual cost budget and forecasts
• Overseeing process change activities ensuring efficiency and undertaking strategic planning, decision support, business case completion and benefit tracking
• You will drive and oversee the communications agenda, for example newsletters, RTC intranet, town halls and RTC specific initiatives

What we're looking for:
• Excellent analytical /numeracy skills coupled with sound analysis, judgement, and an eye for detail
• Ability to work on several tasks/projects simultaneously in a challenging environment and to learn quickly to understand context and develop awareness of RTC mandate and delivery
• Resilient, discreet, proactive and growth mindset, ability to pursue tasks/projects to completion
• Ability to develop exceptional working relationships and be at ease working with and challenging senior stakeholders

Skills that will help you in the role:
• Prior experience within business management or transferrable skills and familiarity with the Risk function
• Proven excellent influencing and negotiation skills
• Effective communication skills as well as excel, and PowerPoint, both creating content and delivering key messages
• Capability to understand, analyse and communicate the meaning to senior management

Where will you be working?
In the heart of Canary Wharf, our headquarters at Churchill Place boasts onsite amenities such as: a gym, staff restaurant and deli bar, and it is easily accessible by tube and bus links. With a population of around 5000 staff the atmosphere is second to none with a real buzz being created around the offices within.
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential. Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists. A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

#LW2020