Delivery Manager, Implementation Services, Charles River Development, Vice President

State Street Corporation
London, United Kingdom
15 Nov 2022
15 Dec 2022
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Who we are looking for
The Delivery Manager (VP) is part of the CRD Implementation Services team that is client-facing working to implement the Charles River Investment Management Solution (CRIMS) both as part of State Street Alpha and in isolation to new and existing CRD and State Street Clients. This role is vital to ensure all implementation projects run to schedule and budget and that appropriate project management principles and processes are in place to ensure best practice. You will be responsible for designing and implementing the strategies for multiple large scale programme initiatives.

Why this role is important to us
The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created first open front-to-back platform - State Street Alpha, that was launched in 2019.
Join us if delivering next generation infrastructure, using emerging technologies like AI and Blockchain sounds like a challenge you are up for.

What you will be responsible for
As the Delivery Manager you will
  • Have the primary responsibility to programme manage multiple, simultaneous, complex implementation and upgrade CRIMS projects.
  • Manage stakeholders at all levels (including senior leadership) and work with multiple cross functional teams to take ownership and accountability for program delivery and continuous improvement.
  • Manage the financials, risk & audit and compliance requirements for the projects.
  • Design structured Project Management and PMO processes and ensure governance models and principles are actively documented, promoted and implemented effectively for multiple projects / programs.
  • Work with internal and external parties to understand requirements, priorities and delivery options
  • Gain understanding of CRD business and system and where it fits in to the STT Alpha strategy.
  • Act as leader and coach of your project (team) and ensure teamwork across teams, especially with your team colleagues.
  • Own and handle project deliverables with versioning and approvals documented where required for audit purposes
  • Work with us in a team of highly dedicated, experienced and qualified individuals
  • Adapts problem solving approach and demeanour to match shifting demands and situations.
  • Construct long-term, sophisticated project plans for programs or multiple workstreams within larger programs.
  • Manage project meetings and workshops with External Clients and Internal Stakeholders and produce relevant outputs.
  • Develop consultative partnerships with Senior Stakeholders both internal and external to understand their strategic objectives, key performance indicators and reporting requirements.
  • Provide regular status updates, identifying risks/issues, and developing recommended mitigation approaches to manager; and conducting strategic research on client industry and technical matters and providing summary on insights, trends, and benchmarks.

What we value
  • Extensive experience working as a Senior Project Management professional, ideally within a Consultancy and/or Fintech environment with a focus on Software Implementation projects.
  • experience working in a fast-paced environment, managing multiple projects concurrently in an independent manner;
  • Experience of Buy side systems in a delivery, project or programme capacity.
  • Good working knowledge of Investment Management industry with front and middle office essential, back office/TPA/ Custody desirable.
  • An ability to work well with colleagues in a team environment and ability to manage stakeholders across all levels of a large, complex organization including senior management;
  • Solid proficiency in defining and implementing communication strategy with mastery of both written and oral form and ability to negotiate and handle difficult situations effectively;
  • Prior experience in a position requiring creativity, innovation, and strong analytical and problem-solving skills including the ability to frame complex problems and develop recommended solutions,
  • Experience in handling program(s) in a Front-to-Back environment responsible for the overall IT work-stream delivery
  • You can communicate, negotiate and network effectively on all organizational levels as well as within a multi-cultural environment.
  • Ability to take care of unplanned situations, implement responses, and propose changes to minimize impact.
  • Ability to influence and drive decisions.
  • Excellent planning, analytical skills, conceptual skills and decision-making abilities
  • Ability to set goals and prioritize activities to improve business growth and client satisfaction.
  • You are an open-minded team-player, hardworking and motivated personality with a can-do attitude and a track record of solving complex challenges
  • Ability to work under pressure in a fast-paced environment is essential

Education & Preferred Qualifications
  • University Degree in Technical or Financial Discipline essential
  • Up to date qualifications/certifications in Project Management methodology eg Prince2
  • MS Project experience essential.

Additional requirements
  • Some European Travel may be required.
  • Knowledge of additional European language will be considered a plus.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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