Asset Servicing Senior Manager - London AS and Global Simplification lead

Organization Overview:
Global Custody Operations has approximately 2,200 staff in 50 plus countries and budget of over $160mm, global revenue of $2bn with over 1,000 clients. Global Custody Operations is going through an exciting transformation with both operation and business strategy. The group is comprised of Asset Servicing, Transaction Management, Tax, Risk & Control and Operational Readiness.

Job Purpose :
The Asset Servicing senior manager role is within ICG Custody Operations. Asset Servicing is represented globally across the NAM, LATAM, EMEA and APAC regions. The Asset Servicing department is an integral part of the ICG O&T division and has responsibility for processing Corporate Actions, Income, Event Capture and Proxy events. It is one of the highest risk areas within operations.
The role requires the individual to have a comprehensive understanding of multiple areas within Asset Servicing and how they interact to achieve the objectives of the function. Strong commercial awareness is a necessity. Excellent communication skills are required to negotiate internally and externally, often at a senior level. Applies in-depth understanding of the business impact of technical contributions and generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.
The successful candidate will report directly into the Global Head of Corporate Actions and will be responsible for the London Asset Servicing team whilst driving simplification and consistency across global processes and controls within the group, aligning to the Asset Servicing, Custody Operations and Company strategy and vision.

Organisational Oversight:

• Senior Manager for the London based Asset Servicing Team.
• Define the standards and best practices for Global Asset Servicing processes and controls. Identify any gaps, assess approach to close and execute remediation to achieve global consistency.
• Key lead for Process and Control reviews
• Partner with regional Asset Servicing Heads on the execution of achieving the global standards and define appropriate timeframes for deployment, whilst proactively considering any impact to processing and clients.
• Senior Asset Servicing Global lead for operations simplification, consistency, and standardisation
• Global lead to drive process risk reduction aligning to the consent order in partnership with Custody Ops Transformation team and Regional Asset Servicing Heads.
• Co-ordinate and define Global Market guides for Asset Servicing.

People & Culture Agenda:

• Continue to build a diverse team, contributing to the overall firms Culture and Talent Goals.
• Contribute to the execution of the People and Engagement strategy to help attract, develop, retain and recognize a diverse and talented global workforce
• Lead and co-ordinate change following VOE results
• Establish and contribute to Global Training Framework. Adhere to Training approach for new starts with training modules and training plans. Ensure an efficient training structure is in place.
• Promoting a culture of continuous improvement and cultivating a robust service and control environment
• Coaching and mentoring our People.
• Championing diversity and inclusion to create a working environment which allows our People to thrive and excel

Organisational Transformation:

• Leading the Organization to deliver vs goals to meet the Target Operating Model
• Driving and supporting the delivery of strategic platform re-engineering initiatives, reducing manual touch points. Ensuring operational teams are ready to support following new releases and control environments remain strong.
• Driving the implementation of initiatives to continuously improve Straight Through Processing (STP) rates and productivity, including the use of robotics, workflow and other innovative re-engineering techniques

• Strong, influential communicator who is articulate and concise
• Strong risk management and control mindset Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources
• Self-reliant, good problem solver, results oriented
• Demonstrated experience leading people and developing effective and diverse teams Ability to establish and build trust with professionals throughout the business with a clear client orientation.

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Job Family Group:
Operations - Transaction Services -------------------------------------------------
Job Family:
Asset Servicing ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
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