Jira Business Analyst / Jira Admin

Recruiter
Enfusion
Location
London, United Kingdom
Salary
Competitive
Posted
22 Jan 2023
Closes
21 Feb 2023
Ref
18229331
Job Function
Other
Industry Sector
Finance - General
Employment Type
Full Time
Education
Bachelors
Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.

Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best - invest.

As a company, we're absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.

Learn more about Enfusion by visiting www.enfusion.com and apply today!

At Enfusion, you'll be part of a collaborative team that helps our clients thrive by solving the investment management industry's most demanding challenges. The Enfusion platform removes traditional information boundaries, connecting front-, middle- and back-office teams on one cloud-native system and around one golden data set. Through our industry-leading software, analytics, and middle/back-office managed services, you will be part of the solution helping investment managers solve their most pressing business challenges, providing real-time, data-driven intelligence, boosting agility, and powering growth.
Do you want to be part of a rapidly growing global organization? With offices in major financial markets across the globe and hundreds of new clients added each year, you'll need to thrive in a dynamic, fast paced, and entrepreneurial environment.
As a company, we're absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations, then we're looking forward to hearing from you.

Job Title: Jira Business Analyst / Jira Admin
Summary:
We are looking for a Jira Business Analyst for our Business Process Management team. This position is not a team lead position but is primarily a communication facilitation position - an applicant's communication skills will be prioritized over their purely Jira administration skills. We utilize Jira as the workflow management system for the technology group and other internal teams, and we utilize Confluence as our primary documentation and intranet communication tool.
Success Criteria:
You will be a success in this role if you are very detail oriented, are an effective communicator, have an ability to think through complex processes and workflows quickly, and show initiative in seeking to improve our organization's usage of both Jira and Confluence.
Position Duties:
  • Assist in gathering and writing requirements for Jira/Confluence functionality/workflow enhancements
  • Assist with testing updated or new Jira and Confluence functionality to ensure it meets requirements
  • Assist with the management of Jira/Confluence accounts and permissions
  • Assist with troubleshooting Jira workflow issues
  • Assist with developing reporting built on Jira and Confluence data points
  • Learn more advanced Jira administration in collaboration with the BPM team
  • Learn about the internal business workflows, growing an ability to adjust and enhance those flows in Jira
  • Identify and recommend enhancements and/or expansions of the Jira and Confluence systems to improve staff productivity
Baseline Qualification:
  • Minimum of 1 year administration of a combined Jira/Confluence environment with more than 100 users
OR
  • Minimum of 1 year of being a Jira project administrator with Confluence familiarity
Required Qualifications:
  • Ability to process and communicate complex workflows to both technical and non-technical colleagues
  • Demonstrated ability to collaborate with teammates and colleagues to solve complex issues
  • Extremely strong English written and verbal communication skills, across all platforms (Zoom, Email, Slack)
  • A proactive attitude and a demonstrated ability to use initiative to resolve issues
Desired (but not necessary) Qualifications:
  • Atlassian Certifications for Jira Project Administration is a plus
  • Experience working in a Financial Technology company is a plus
  • Experience working in an organization dealing with sensitive/confidential customer information
  • Experience collaborating with development teams in India is a plus
Perks of working for Enfusion
• Competitive compensation
• Company paid medical insurance
• Generous PTO package
• Entrepreneurial environment
• Catered lunch every Wednesday
• Small team with growth opportunity

Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.