Desktop Support PMO

Resource Solutions.
London, United Kingdom
11 Jan 2023
26 Jan 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Resource Solutions - Desktop Support PMO - 12 months - London (hybrid working)

We are a leading global provider of outsourced recruitment and consultancy solutions, Resource Solutions supports organisations to build, connect and optimise their workforce to face the challenges of tomorrow!

Client Overview:

A leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

Team Profile:

You will join the Workspace Asset and Program Delivery team who are responsible for programs and initiatives relating to all End User Compute hardware and software management globally across the firm. An example being the Windows 10 Program or any major end user technology refresh or decommissions activity. The role will continue to support Projects in the Workspace Asset and Program Delivery team on an ongoing basis.

Primary Responsibilities:

* Assist Project and Program Manager/s with governance across multiple projects

* Create, manage and input to the program schedules

* Create, manage and update the weekly / monthly program status reports

* Provide support in data analytics for reporting and troubleshooting

* Manage and control project Risks and Issues Log

* Engage with End Users, Central Business contacts or Product Owners to manage and/or progress project deliverables

* Manage project documentation, Program templates and best practice in MS Teams

Key Skills required:
* 5 years of End User Computing Experience and strong Project Management Office experience in infrastructure technology projects

* Prior experience of working in financial services or consulting firm required

* Qualifications PRINCE2, PMI or Agile

* Excellent MS Excel, MS PowerPoint skills

* MS Teams and Jira experience

* Excellent written and oral communications skills

* Ability to collaborate and build consensus

* Ability to work independently as well as part of a team* Keen attention to detail
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