Senior Digital Product Owner

5 days left

M&G plc.
Edinburgh, United Kingdom
13 Jan 2023
12 Feb 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role:

We are working to make saving and investing simple, rewarding and reassuring whilst making an impact for the better. You will be part of a team that is designing digital experiences for and with our 6 million plus users in over 26 countries around the world. The Digital teams's main goal is to drive our transformation to a digitally enabled and experientially driven organisation that not only delivers on the expectations of our users but delights them in the process.

Today we have almost 20 cross-functional teams working across 4 portfolios to make this happen. The portfolios covers our private, professional and institutional clients, internal users and cross cutting elements of our digital experience platform. Whilst each portfolio has a longer term vision we move this forward at pace through quarterly missions focused on clear objectives and key results. As a Senior Product Owner you will manage a major area of one of these portfolios which could mean focusing on a key user need, journey, launch of a new product or major set of new functionality. As part of this you may need to manage 1-2 other Product Owners.
We are an equal opportunity employer and driving forward a more diverse team in all forms is important to us. We support flexible working and are open to part-time and job sharing for this role. Travel to our other offices or to meet with users will be required thought we try to keep this to a minimum through remote collaboration.

Key Responsibilities for this role:
  • Collaboration with your proposition, distribution, operations and marketing colleagues in the delivery of business outcomes
  • Ability to understand the wider business strategy and direction and put new features into appropriate context ensuring key decisions are taken or escalated where appropriate
  • Accountable for the management of your part of the portfolio backlog, scope and prioritisation
  • Set direction to multiple feature team enabling them to operate efficiently through clear and timely decision
  • Responsible for leading the design of features that meet clearly identified customer need and business outcomes
  • Responsible for ensuring business benefit of your features is understood, measured and delivered
  • Responsible for ensuring the solution is appropriately tested with users
  • Day to day management of your Product Owner team
  • Ability to positively promote the work of the teams across the broader organisation
  • Contribute to the development of our product management approach increasing the awareness of the capability across the business

Key Knowledge, Skills & Experience:

  • You have launched successful external or internal facing software products
  • You have experience with the end to end product management lifecycle for across web and mobile
  • You are obsessed with attention to detail and making sure your solutions meet genuine customer problems
  • You can lead through influence and champion the work that you and your teams delivers throughout the business
  • You can set direction to a team but are also comfortable being challenged on this in a collaborative manner
  • You have a track record of quickly establishing yourself within a new industry to understand the needs of users and the opportunities to meet these
  • You can demonstrate how you measure the success of a digital product and how new functionality will make an impact.
  • You have sufficient technical knowledge to understand and debate solutions and sizing of work
  • You have experience of a range of agile development methodologies and tool

  • Whilst experience within our industry is not essential it helps to have a background in:
  • Our target customers
  • Life and pensions products, markets and competitors
  • Asset management, markets and competitors
  • Financial services regulatory frameworks
  • M&G products, systems and distribution methods
  • Product Management certification
  • Relevant degree

Work Level: Manager or Expert
Recruiter Name: Phoebe Ewers
Closing Date: 30/01/23

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.