End User Computing Champion and Solution Analyst

Belfast, United Kingdom
14 Jan 2023
29 Jan 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Overview of Citi:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Team Overview

Global Markets End User Computing Champion and Solution Analyst role is part of the Transaction and Processing Risk (TPR) Investigation Group within Global Markets Front Office. The group is part of the in-business First Line of defense looking after post trade processing risk. The team is responsible for proactively investigating, developing, and implementing enhancements as well as design frameworks which will enhance post trade processes to ensure they operate within the businesses risk appetite.

The End User Computing Champion and Solution Analyst is a seasoned professional role Integrating subject matter and industry expertise within a defined area. The analyst will contribute to the overall risk reduction of manual processes in Global Markets.

  • Identify End User Computing tools used across Global Markets
  • Lead and participate in Spot-Check Reviews (e.g. First Line Credible Challenge, Quality Assurance Review)
  • Ensure Global Markets EUC population is compliant with Citi Policy and standards
  • Work with End User Computing owners and Technology teams to identify potential solutions which will replace the usage of manual processes with automated ones.
  • Partner with different teams across geographies and monitors program commitments
  • Relevant experience in Operations, Operations Controls, Project Management, or experience with EUCs.
  • Excellent verbal and written communication skills
  • Demonstrated understanding of operational risk and gap identification.
  • Good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
  • Ability to multi-task and manage multiple projects simultaneously, preferably utilizing agile methodologies (e.g. SCRUM)
  • Strong attention to details and meticulous documentation.
  • Strong leadership skills and exemplary values role model, with a proven track record in driving positive and sustained change.
  • Ability to lead by example, strong influential and interpersonal skills, used to deliver results and push the organization agenda in a complex environment.
  • Bachelor's/University degree or equivalent experience
What we Offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:
  • Award winning pension
  • On-site health services
  • Private medical insurance packages to suit your personal circumstances
  • Paid parental leave
  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

Job Family Group:
Risk Management -------------------------------------------------
Job Family:
Business Risk & Controls ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
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