Asset Servicing Risk Oversight

Belfast, United Kingdom
14 Jan 2023
29 Jan 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Overview of Citi
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity

Department Overview
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi's innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design, and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Role Overview
The role is within the Asset Servicing group which is a high-profile function and part of the Market Operations division. Asset Servicing is represented Globally across the NAM, EMEA and APAC regions and has responsibility for processing Corporate Actions and Income events for Firms and client's positions. It is one of the most interesting areas within operations having connections with multiple departments and business areas. The department supports, Prime Brokerage, Firm trading desks, Stock Lending, Repo, and SWAPS for both Equity and Fixed Income.

The role is an individual contributor role to perform functions relating to Risk, Regulations, Oversight, Control and Training for our Income Team. This person will report directly into the ROCS Team Manager. The focus of this role is to help provide oversight to the Asset Servicing Income team, assisting team to drive process improvements, reduce operational risk and training. The candidate and will be responsible for continuing to strengthen the experience within the teams whilst enhancing risk and control frameworks, aligning to company strategy and vision.

  • Provide training both remotely and on site to the Income team as part of new starter training, general training, and specific targeted training on the back of remedial actions.
  • Assist team members with resolving aged break items with the introduction of tracking mechanisms to monitor and report progress to senior management.
  • Perform process reviews, identifying any gaps and implementing controls and/or process to deliver Global consistency.
  • Oversight duties such as performing deep dive reviews and process analysis.
  • Manager Control Assessment Sampling, ARCM reviews, Quarterly Risk Assessments, updates, and management.
  • Control tasks such as reviewing end of day reports, preparing data and chairing break/Control meetings, Procedure reviews and other similar duties.
  • Support and be a key lead in strategic automation for all platforms. Identify areas for Manual Touch point reduction and demonstrate working towards simplification strategy.
  • Tracking of incidents and near misses including monitoring of remedial actions.
  • Support and cover for Income team colleagues during period of extensive volume, holiday, and cross training.
  • Monitor and review trends via Error, KPI's and metric analysis and implement corrective action plans to maintain the culture of preventative action.
  • Ability to identify issues, gaps in controls and execute remediation timely.
  • Assisting Income team with drafting Operational Risk Event (ORE) and manage any Corrective Action Plans (CAP) as assigned.
Qualifications and Skills
  • Equivalent work experience within the Finance industry preferred.
  • Experience in Tier 1 global financial institutions.
  • SME knowledge in Asset Servicing, with experience in Income Processing. Understanding of Stock Record; long/shorts, and various position types including stock lending positions
  • Energetic, flexible, collaborative, and proactive.
  • Good communicator who is articulate and concise.
  • Strong risk management and control mind-set; understanding of the critical risks and necessary controls related to income processing.
  • Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
  • Self-reliant, good problem solver results oriented.
  • Ability to establish and build trust with professionals throughout the business with a clear client orientation.
  • Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
  • Ability to conceptualize aspects of the organization's model and its future development.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

What We Offer
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offer;
  • 23 days paid annual leave
  • Award winning pension scheme,
  • Life assurance and
  • Private medical insurance with Bupa healthcare.
In addition, we offer a competitive maternity, paternity and adoption leave scheme. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.

Our Select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.

Our vast range of diversity networks and on site multi faith room demonstrates Citi's commitment to growing a diverse workforce.

Job Family Group:
Operations - Transaction Services -------------------------------------------------
Job Family:
Asset Servicing ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
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