IT Business Analyst

Overview of Citi:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.
We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.
You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Role Overview:

Citi Technology Infrastructure (CTI) is looking for an IT business analyst to drive improvement efforts specific to CTI's capabilities in IT cost transparency, service pricing, cost optimization strategies and reporting.

Key Responsibilities:
• Responsible for cost analysis and reporting in the IT Business Operations function
• Undertake data analysis projects to understand the expense base and to improve the accuracy of cost and pricing models
• Support operational processes in application of financial or IT business management systems
• Assist with implementation, maintenance and improvement of online SaaS tools to provide cost transparency and insights
• Assist with cost opportunity identification efforts as a key participant in our annual planning process
• Partner with senior management in and our customers (through established Product Management and Finance forums and otherwise) to drive cost optimization in support of pricing efforts
Skills:
• Prior business analyst experience in financial and data systems. E.g. financial reporting, data driven analysis, cost modelling (Apptio Cost Transparency is desirable but not required as full training will be provided)
• Experience in business systems configuration or custom development activities for analytical and / or financial tooling and reporting capabilities
• Team player with strong stakeholder engagement skills (internal clients and business functions)
• Excellent written and verbal communication skills, including proficiency in MS Excel, PowerPoint, Word, or similar applications
Development Value:
• Working as part of a truly global team, providing support to a wide spectrum of senior stakeholders
• Playing a leading role in cost transparency and activity-based costing and pricing in a global firm

Education:
• Bachelor's/University degree or equivalent experience

What we Offer

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
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Job Family Group:
Technology -------------------------------------------------
Job Family:
Infrastructure ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting