FX Operations Analyst - Entry Level

Belfast, United Kingdom
21 Jan 2023
29 Jan 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Overview of Citi:

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.
We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.
You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Organization Overview:
Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs.

Our Operations groups are core to the success of the Markets business and have significant impact across the lifecycle of a trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group, dedicated to overseeing the Organizational service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first-class experience when doing business with Citi.

Our Business Intelligence and Process Re-engineering group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi's innovation labs to drive optimization, and overall play a pivotal role in enabling us to transform to achieve our target operating model.

Our Technology partners develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning.

Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm, and our reputation.

We work closely with our external global peers, partners, and regulators, and play an integral part in leading an agenda at the forefront to optimize and streamline processes and drive strategy across our industry.

Job Description
Role / Position Overview

The role entails ensuring that all trades for Foreign Exchange product are settled in a timely manner and the resolution of queries covering all areas of pre-settlement matching, settlement processing and post-settlement investigations.

This role ensures that the operational risk of the business is appropriately managed, issues are escalated, and problems dealt with accurately and on a timely basis.

Key Responsibilities:
  • Responsible for processing of large volumes of high value transactions
  • Ensuring established controls and procedures are adhered to.
  • Capable of making appropriate decisions in line with critical deadlines, high value of trades and sensitive clients.
  • Manage all exceptions to KRI's
  • Ensuring that all deadlines are met, all unmatched and failed trades are investigated and satisfactorily resolved
  • Continuous liaison with Internal and External clients and counterparties, including escalation, resolution and appropriate follow up.
  • Maintain a high level of client service and support, to external clients/counterparties, other market participants and key Citi staff.
  • Build strong relationships with other areas, including regular communication with the front office/trading floor.
  • Ensures the quality and service of own work
  • Applies working knowledge of technical and professional principles and concepts and in-depth knowledge of team objectives.
  • Applies knowledge to provide value-added perspectives or advice. Interprets data and contributes to recommendations for process improvement.
  • Ensuring personal compliance while applying critical thinking to all controls and procedures in place in the department, looking to not only follow them but improve them where possible.
Development Value:
  • Develop an in depth knowledge of the products, markets and processes being supported
  • Exposure to all of the products supported by the Operations group.
  • Exposure to Investment Banking operations environment
  • Fully proficient in the use of technology within own department.
  • Enhancing communication and organisational skills. Meeting targets set within the group and interacting with a wide spectrum of people to achieve these skills.
  • Self-motivation, flexibility and a strong desire to succeed will bring a recognised and rewarded career

  • Work experience in the Financial Services Industry is a benefit, but not a necessity.
  • Customer/Client service experience.
  • Well-developed ability in managing competing priorities, working to deadlines and delivering results.
  • Building positive working relationships
  • Identifying issues and developing corrective actions.
  • Computer literate with an ability to grasp several in house systems quickly and use Microsoft office (Excel, Word, Outlook)
  • Communication Skills - Ability to detail issues, in writing, in a clear, accurate and concise manner.
  • Resilience and adaptability - managing multiple competing demands
  • Demonstrates sound judgement and professionalism in decision making/problem solving, understanding importance of escalation
  • GCSE "A" Level standard or equivalent
  • Numerical skills
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

  • Planning and Organising own time
  • Attention to Detail
  • Risk Awareness
  • Communication
  • Teamwork
  • Relationship Building
  • Adaptability
  • Analytical
  • Client Service
What we Offer:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:
  • Award winning pension
  • On-site health services
  • Private medical insurance packages to suit your personal circumstances
  • Paid parental leave
  • Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure
Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

Job Family Group:
Operations - Transaction Services -------------------------------------------------
Job Family:
Securities and Derivatives Processing ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
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