FM Business Assistant

Standard Chartered Bank
London, United Kingdom
04 Feb 2023
16 Feb 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
At Standard Chartered we are differentiated by our extensive global footprint, an intimate appreciation of the local markets we are present in and diversified expertise. Financial Markets (FM) supports clients in managing risk, raising capital and diversifying investments through bespoke solutions and trusted relationships. Our strengths include trading foreign exchange, rates, credit and commodity products as well as financing and arranging debt issuance; all augmented by our award-winning Research team and eCommerce capabilities, delivered through our dedicated Sales teams.
The role of the Financial Markets Assistant is to provide effective and efficient administrative support to multiple FM teams and relevant FM management, as well as responsibilities that support managing the wider regional FM business and trading floor.
It is a varied role that requires flexibility and adaptability and a great opportunity for someone that thrives off working in a lively and fast-paced environment with a desire to grow responsibilities in role.
Your organisational skills need to be exceptional, with good attention to detail and the ability to juggle a range of different tasks. Written and oral communication needs to be of a high standard while being able to build good relationships across all seniorities.
Responsibilities: FM Desk Support
  • Work closely with FM COO to develop productivity, impact and organisation of the FM Trading, Sales or Origination business
  • Manage business heads diaries, travel, expenses, and other administrative tasks
  • Submit and manage invoices including sign off of costs relating to the FM Trading, Sales or Origination business where relevant
  • Maintain cost centre ownership, ensuring appropriate delegated authority is assigned to cost approvers
  • Support in recruitment and manage the onboarding and offboarding of staff, ensuring all systems and hardware in place and relevant governance controls are met
  • Raise and manage IT, telecom and property related requests
  • Support in maintaining core reference documents such as headcount tracking, hiring plans and organisation charts
  • Organise client and/or internal events
  • Manage overseas visitors, ensuring relevant stakeholders are aware
  • At as point of contact for other ad hoc requirements
Responsibilities: Europe Financial Markets Business
  • Support in the operational efficiency and security of the markets trading floor in London
  • Work collaboratively with the wider FM Assistant team, ensuring the FM Europe business has appropriate cover at all times
  • Share best practices and challenge processes to ensure operational efficiency
  • Support the wider FM business across core hours, assisting in daily BAU tasks as well as wider projects as requested by FM COO
  • Identify and take responsibility for additional administrative responsibilities with the support of the wider team for the purpose of increasing productivity
Key Skills
  • Have high standards of work with excellent attention to detail
  • Use appropriate interpersonal and communication skills (both written and verbal) to deal confidently with global teams and senior management, both internally and externally
  • Prioritise and act proactively to take ownership and manage tasks/projects from start to finish using strong organisational skills, with the ability to multitask while remaining calm and professional
  • Experience of working in a fast-paced environment with the ability to work under pressure
  • Contribute to continuous process improvement and sharing best practice
  • Be a true team player with a flexible approach to all aspects of the role and the needs of the business
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations amongst colleagues and work in collaboration with partners
  • Ensure active communication of vision, priorities, and progress to the business to foster engagement, awareness and motivation
  • Display exemplary conduct and live by the Group's Valued Behaviours and Code of Conduct
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
  • Willingness to 'speak up' in the event of any realised or perceived breach of group conduct rules or laws by colleagues
Key Stakeholders
  • FM Business Management Team Offices
  • FM Regional COO
  • Global FM Assistants
  • Europe Support Network
  • Technology, HR & Property Functions
Other Responsibilities
  • Demonstrate Here for good and Group's brand and values in daily behaviour
  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Role Specific Technical Competencies
  • Application & PC Skills
  • Stakeholder Engagement
  • Governance & Support
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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