Marketing Operations Manager

2 days left

Responsibilities include but not limited to:

The development, implementation and adoption of infrastructure, processes, tools and technology to support and improve the effectiveness of the client office
The implementation of strategic transformation, including deploying new use cases for existing technology as well as deploying new technology platforms and processes, being responsible for their successful delivery
A slick planning and budgeting process, working with teams to build and manage a budget aligned to strategy
The alignment of technology, systems and processes to existing and future business structures
Coordinated and consulted design processes and ways of working, to ensure effective policies and processes are built, recorded and communicated clearly
Tight supplier management, supporting the review and approval of new suppliers, vendor performance management and reviews and retendering and direct ownership of vendor relationships where appropriate
Product owner ownership for selected systems within the martech stack, including a sales enablement platform (Seismic), DAM and approval workflow system ('PARC', powered by Brandworkz), licence, adoption and training management, representation for integrations into other client office digital marketing and business tools, and future-state roadmap planning.
Ownership of risk for the client office including risk register, marketing-related compliance procedures and business continuity plans

Requirements:

Knowledge of wealth management and investment management industry
Experience working in a financial services marketing function, with demonstrable understanding of relevant commercial and regulatory frameworks
Process management and improvement experience essential, qualification preferred (e.g. LEAN)

Hands on experience of working with CDP and CRM platforms
Direct experience of working with Seismic to deploy new use cases and deliver content management and use case deployment preferred
Experience of Monday.com deployment a huge advantage
Excellent understanding of marketing planning and budgeting and experience of budget management and reporting
Numerous examples of ability to deliver project management and business analyst tasks when working on projects (formal qualifications an advantage but not required)
Flexible approach, able to adapt to changing business landscape and range of priorities
Naturally collaborative, able to actively listen and problem solve
Strong influencer able to implement change and ensure stakeholders at all levels understand the direction of travel and the strategic objectives of change
Knowledge-hungry and innovative, with keen interest in industry technology developments
Commercially savvy and able to make decisions and form proposals based on the value of benefits realised
Fantastic interpersonal, verbal, and written communication skills
A self-driven and motivational team member who champions innovation and process maintaining a high bar for quality
Impeccable attention to detail with an analytical and improvement-focused mindset

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