Client Money and Asset Administrator - Asset Transfers

About Us

Transact is the leading independent investment wrap platform in the UK. Established in 2000, we have over £52.0 billion of funds under direction (as at December 2022) on behalf of over 7,600 advisers and 226,000 investor clients. Our service includes an online platform, owned and built by us, and dedicated regional adviser support to help bring clients' assets and investments together in a smarter, more tax efficient way. We offer access to a wide range of tax wrappers (including ISAs, pensions and life insurance investment bonds) and funds which advisers use to build client investment portfolios. Portfolio valuations, purchases and sales are all supported via Transact Online which is available 24/7. Transact's parent company, IntegraFin Holdings plc, is listed on the London Stock Exchange and is a constituent of the FTSE 250 index

Responsibilities include

Team:

• Ensuring a smooth transfer process on and off the platform.
• Updating client accounts to correctly reflect the transferred holdings and investigating the erroneously transferred holdings.
• Managing our UK and overseas listed transfers, liaising with our custodians on a daily basis and arranging Trade & Settlement for our Crestable assets.
• Monitoring our electronic transfers using the Transfer Management Grid and Origo.
• Calling other platforms in order to chase outstanding transfers, such as Pensions and ISAs.
• Investigating queries that may arise from other departments across the business.
• Continually seeking to improve transfer processes across the company to improve the transfer experience for our clients.

Departmental:

• Ensuring procedures and process maps are updated when processes change, and reviewed at least quarterly. Ensuring procedures and process maps are relevant and accurate.
• Awareness of CASS 6/7/8 and any other regulations that are relevant to the core processes in the Client Accounting Department.
• Fostering and maintaining strong working relationships with internal and external stakeholders.
• Awareness of how the Department's activities fit and support the Transact business proposition.
• Drive a professional and ethical culture within the Department, aligned with the FCA's principles for business.
• Rotations through other teams within the Client Accounting Department, both routinely and at times where teams are experiencing an increase in volumes.

Person Specification

• An individual who has excellent phone manner and great relationship building skills.
• The ability to be a conscientious team player with excellent attention to detail.
• A proactive individual who will take ownership for completing tasks in a set timescale under pressure.
• An aptitude for working through large quantities of complex data accurately.
• An individual with intermediate MS Excel skills.
• Beneficial to have a degree with a Mathematics, Economics or Finance focus.

We are keen to encourage continued learning and the successful applicant will have the opportunity to undertake financial services qualifications.

Equal Opportunities

We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.