Cash Market Manager, UK & Europe

The Role Responsibilities

• We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
• Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
• Together we: - Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do - Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well - Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• Standard Chartered Bank continues to grow and expand cash management capabilities in Europe, which enables us to support local and international cash management services for our CCIB clients. Connecting our clients from across our network in Americas, the Middle East, Africa and Asia to European markets
• An exciting opportunity has arisen within Cash Product Management in UK to support the E2E mass commercialisation of UK and Europe cash management products and capabilities with a focus on expanding the corporate client base for domestic cash.

Responsibilities
Financial Performance

• In conjunction with Cash Market Manager develop and own the overall business strategy and revenue growth initiative plans for Europe
• Manage the execution of regional commercialisation of global cash product developments / functionalities with global/ local teams
• Work with Product Owners on active product life cycle management, i.e. regular assessments of products, demonstrating that these are Fit for Purpose, Fit for Growth and Fit for Sale as per TB Product Programmes, CA, Risk, Conduct frameworks etc.
• Developing the pricing strategy with product managers and managing client pricing and revenue optimisation, as well as playing a role in the execution of pricing policy, pricing strategy and portfolio / client pricing. Ensuring product profitability for the region.

Market and Client Development

• Monitor competitive positioning and provide comparison / positioning analysis for use by Product / Sales / Coverage to drive new initiatives and product development or to develop/reinforce our competitive edge
• Provide support for key RFPs and deals, CCIB Gold, Platinum and Silver Clients with aim of increasing the cash wallet penetration.
• Ownership around sales campaigns with the objective of capturing wallet or market share across CCIB Segments.
• Working with Sales to translate plans to specific sales campaign and represent Cash Product on regular corridor calls to drive pipeline growth through the sharing of case studies and deal replication.
• Track and communicate progress on client acquisitions and deal performance against agreed KPIs.

People Management and Engagement

• Own and develop training plans and sales enablement materials with clear KPI on target outcomes and measure of success.
• Regular webinars with Sales, Coverage and FM to further strengthen product knowledge of Europe cash capabilities across the Network
• Drive Cash Management Training across the Network and region as required

Brand and Marketing

• Working in partnership with CABM to co-develop and commercialise our proposition, ensuring we promote the region, our capabilities and create widespread awareness, knowledge and understanding externally and internally.
• Supporting in the delivery of internal/external communication of research/client inputs including leading proprietary events such as Treasury Leadership Forum, proprietary research and other media activities
• Support in driving SCB Cash brand agenda for Europe including developing a Media Plan with Brand & Communications including awards, articles, and polls

Client Experience and Operational Excellence

• Ownership and delivery of the end to end European cash client journey.
• Working alongside IMO/Client Managers, Implementation and Service Operations in order to continuously improve the client experience and spearhead our drive towards achieving best in class operational excellence

Governance and Risk Management

• Support Product Managers to ensure solutions comply with Product Programmes, CAs and front to back alignment with Functions to deliver compliance
• Support to ensure adherence to, and execution of, regional Pricing policy for Cash solutions
• Support in the management and responsibility of ensuring propositions and solutions are in line with operational risk, FCC and conduct frameworks, with a specific focus on where the proposition changes any aspect of an existing product.

Valued Behaviours

• Display exemplary conduct and live by the Group's Values and Code of Conduct.

Key stakeholders

• TB Sales
• Relationship Managers
• IMO/Client Manager
• Our Ideal Candidate
• Prerequisite 5 plus years of Regional / Global Product Management in Cash Product Management (payments, receivables, clearing) at a regional / global level with a GTS Bank
• Experience working on cash management or revenue generating campaigns.
• Strong communication and interpersonal skills required to collaborate with sales team across the network.
• Client facing experience, fluency & gravitas: 3 plus years experience in an Originating client advisory / pre-Sales specialist / solution specialist role.
• Understanding of Cash Management Product across Payments, Collections and Liquidity Management

Role Specific Competencies

• Knowledge of Cash Products
• Business Performance Management
• Product Development Life Cycle
• Customer Behaviours and Preferences
• Data Analysis Tools
• Effective Communication

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers