International COO CIB Intelligent Automation Lead

Wells Fargo is looking for a CIB Intelligent Automation Lead which will be a role role within the International COO organization. The role will be a part of the COO Strategy team that focuses on executing business strategy through investments in capability, strengthening the risk and control environment and achieve efficiency through automation. As an International role, based out of EMEA, this role is open to applications across our EMEA offices.

This is a specialist role reporting to the International COO Strategic Initiatives Leader based in EMEA and functionally report to the Intelligent Automation Leader based in the US. This is a critical role to ensure the organization realize the benefits of Intelligent Automation including increased efficiency, improved accuracy, reduced manual processing and reduced costs.

As an Intelligent Automation (IA) Lead, the candidate will be expected to:

• Setup the International IA framework, leveraging the model established within the team in US
• Act as a single 'point of contact' to own and oversee automation portfolio across the International business
• Be adept with IA toolkits and raise awareness of automation offering in the region
• Develop and execute a strategy roadmap to include identification of processes suitable for automation, prioritization based on ROI and deployment

The ideal candidate will bring a positive mindset and 'can-do' attitude, have excellent organization skills with a keen eye for detail. They will have outstanding communication skills and will be comfortable engaging with stakeholders at all levels and working in a varied and fast paced environment.

Job Responsibilities:

• Establish the automation framework across the International regions, working in collaboration with the CIB US automation and regional Technology teams
• Raise awareness of automation offering and toolset across covered areas
• Single point of contact for International Business for managing automation portfolio (prioritization, new ideas, etc.,)
• Understand the business cases for automation (including cost vs benefit assessment)
• Manage the automation portfolio - including owing, overseeing the development and deployment of automation solutions
• Identify, create & maintain relationships with business stakeholders; collaborate with this group on a regular basis to ensure automation initiatives align with the broader organizational goals
• Provide feedback and partner with Technology teams on business needs not currently supported with existing tools
• Manage Jira automation queues & supply input to delivery lead on prioritization
• Actively participate in strategic planning and change management with the business
• Own Open, Backlog & Scoping stages of business automation work, including Jira queue management, scope, engagement contract & high level solution design
• Agree engagement contract and hand-off to delivery with delivery lead or partner organizations
• Stay up to date with emerging automation technologies and assess potential to benefit the broader organization
• In addition to these functions employees are required to carry out such other duties as may reasonably be required

Required Skills:

• Background and strong understanding of automation toolkits - RPA, Tableau, Power BI (etc.)
• Understand the Wells Fargo International business to identify automation opportunities that align with broader organizational strategy
• Experience to setup teams focussed on automation, manage automation projects and handle competing priorities
• Strong verbal and written communication skills with the ability to think logically
• Ability to present complex technical business cases to broader and senior stakeholders
• Analytical skills to assess business processes and identify areas where automation can provide greater efficiencies
• Build consensus around automation initiatives and effectively manage conflicts when there are competing use cases
• Sound judgement with a high level of discretion
• Dynamic, highly motivated, target oriented and professionally committed
• Resilient, proactive, and hands-on with a can-do attitude
• Unquestionable ethics and integrity

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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