Client Success Manager-Market Data
1 day left
- Recruiter
- Carter Murray
- Location
- London, United Kingdom
- Salary
- bonus,bens
- Posted
- 10 May 2023
- Closes
- 09 Jun 2023
- Ref
- 19565046
- Job Function
- Marketing and Public Relations
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
CLIENT SUCCESS MANAGER - FINANCIAL SERVICES
COMPETITIVE SALARY + BONUS + BENS
BASED LONDON, HYBRID WORKING
Fantastic newly created opportunity to join the client success team of a high growth, fast-paced and dynamic financial services business operating in the Market Data space.
Experience in a Market Data environment working with financial institutions is essential as well as experience in client/customer success, client services or sales.
Reporting into the Head of Client Success, you will play a key role in managing client success with clients across EMEA.
Experience required
Interested? Please send your cv me; Emma Jerome via the link provided
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.
COMPETITIVE SALARY + BONUS + BENS
BASED LONDON, HYBRID WORKING
Fantastic newly created opportunity to join the client success team of a high growth, fast-paced and dynamic financial services business operating in the Market Data space.
Experience in a Market Data environment working with financial institutions is essential as well as experience in client/customer success, client services or sales.
Reporting into the Head of Client Success, you will play a key role in managing client success with clients across EMEA.
- Own your portfolio of clients, helping to increase the adoption, engagement, and retention of the client base; to demonstrate ROI and ensure outstanding levels of client satisfaction.
- Consult with clients to understand their business and goals, supporting clients' strategy
- Maximising the chance of contract renewal through regular liaison with the key contacts within the assigned accounts.
- Curate client satisfaction feedback and referrals.
- Ensure that you are maximising upsell opportunities and spotting opportunities for new propositions that can be packaged and sold.
- Working with the Data Engineering, Product and Support teams to deliver and act on valuable feedback from end-users.
Experience required
- Experience in a Market Data environment (with Financial Institutions) is essential (candidates without this unfortunately can not be considered for this role)
- Ideally the successful candidate will have experience in a client success function. Alternatively you will have experience in client services or sales and looking to transition into a client success role
- Strong stakeholder management, communication and relationship building skills-with experience navigating through complex organisations and building rapport with multiple levels of a client's organisation as well as internal stakeholders.
- European languages advantageous but not essential.
- Commercially minded, with the ability to identify and provide comprehensive solutions for varying client needs.
- Understanding of any sales methodology preferred.
Interested? Please send your cv me; Emma Jerome via the link provided
The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.