Transfer Agency Oversight - 12 month Fixed Term Contract

London, United Kingdom
13 May 2023
12 Jun 2023
Job Function
Industry Sector
Finance - General
Employment Type
Full Time
Hays are working on behalf of a leading Investment Manager to recruit for a Transfer Agency Oversight Analyst for a 12 month fixed contract. You will receive a competitive base salary, as well as good benefits and a completion bonus (based on performance).

Duties will include;

  • The key focus of the role is to support the Transfer Agency Operational team and to oversee the quality and timeliness Third Party Administrator (TPA).
  • To ensure that TPA are performing to the agreed SLAs and KPIs, and are offering excellent client service to our Distribution Partners and their clients
  • To act as primary point of contact with Transfer Agents for any technical or BAU issues, sign off authorisation and query resolution.
  • To monitor the overall performance against targets (SLAs and KPIs), standards and deadlines and ensure remedial action or escalation is taken as required.
  • To build an open and effective communication channel with both the TA and internal partners

    To be considered you will need a background in fund or asset management and ideally have worked with Transfer Agency. A strong client services ethic is required to be able to influence their processes and also help drive successful relationships

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at