IT Quality Senior Analyst (Hybrid)

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.
We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.
You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter.

Overview
Have you ever wondered how a Mergers & Acquisitions deal works? What about the complexities of buying a stock on the Hong Kong exchange from London or New York? Maybe you have an idea that will change the industry, you want to make an impact, or just want to learn more about how financial services function? If yes, the Operations Solutions team (fondly known as "OpSo") could be for you.
OpSo is undergoing one of the most dramatic and rapid infrastructure transformations in the Finance Industry. Our technologies make financial services seamless to the public eye, working behind the scenes to perform multiple processes in a matter of milliseconds and moving $4 trillion dollars across our eco-systems on our average day!
We have reimagined how to provide technology and service in our domain by aligning our team vision, team culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment.

About the Team
OpSo is a dynamic, global, and diverse organization supporting operations in over 80 Countries, working with multinational corporations and national governments to propel global business and sustainable growth. We are responsible for providing technology solutions and robust applications to support the growth of our Capital Markets Business. In addition, OpSo plays a leadership role in collaborating across the ICG division to provide solutions for digitizing communications, streamlining workflow management, and reporting risk and control analytics.
We have reimagined how to provide technology and services in our domain by aligning our team vision with our team culture. We encourage our people to create, explore, and adventure-stamping our identity as Opstronauts.
We invest and reinvest in two (2) main things: groundbreaking technology R&D and our people.
By continually reinvesting in the dreamers, makers, and doers, we empower each other to become the industry disruptors.
We are breaking the banking mold. Our Opstronaut culture thrives off our subject matter experts and diversity of thought. We are more than an organization; we are a movement. Join us.

Job Background/context:
MONET team is responsible for the design and build-out (and ongoing support) of a global, multi-product, multi-entity operational margin system used to service our ICG business areas. Our system is built using state of the art design and technologies, runs 24 x 6, processes a billion+ transactions monthly, services 200+ users and interacts with 50+ systems in batch and real-time. We provide a variety of utilities (online, workflow, electronic, reporting) to facilitate a scalable and controlled operational environment for our clients.

• Candidate will work independently and is highly self-motivated.
• Applies skills and knowledge of the business to develop creative solutions to meet client and business needs
• The candidate will work with complex and variable issues with substantial potential impact, weighing various alternatives and balancing potentially conflicting needs
• Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources

Responsibilities:

• Design and develop Selenium based automation Scripts to automate manual functional scenarios.
• Explore new automation tools or frameworks when needed.
• Integrate automation framework with CI/CD pipeline.
• Work on maintenance of existing automation scripts.
• Should have good experience in writing SQL queries to extract test data or for results verification.
• Engage with project stakeholders on a daily basis to help resolve issues and improve automation testing strategies.
• Execute automation scripts during releases.
• Enhance the existing automation framework to accommodate project level changes.
• Foster a spirit of innovation and collaboration in regards to Testing.
• Works closely with key stakeholders to understand business and functional requirements to automate test scripts.
• Conducts traceability analyses to assess test coverage.
• Works on complex testing assignments.
• Identifies defects and recommends appropriate course of action; performs root cause analyses.
• Oversee test execution initiatives, adhering to test schedule and key milestones. Evaluate and escalate potential risks and issues that may adversely affect quality or schedule.
• Perform test execution and provide clear and concise testing progress reporting for key stakeholders.
• Retests bug-fixes to ensure all issues are resolved before QA signoff.
• Recommend and lead continuous improvement initiatives that will help mature the QA test program to improve team effectiveness and overall quality of the product.
• Requires sound and comprehensive communication skills to exchange complex technical or functional information.

Knowledge/Experience:

• Significant hands-on experience in Quality assurance.
• Substantial hands-on experience in Selenium, TestNG and Cucumber.
• Strong experience in automation scripting using Java.
• Proficient with test management and defect tracking tools and associated reports, such as HP Quality Center and JIRA.
• Basic knowledge on UNIX and shell scripting.
• Basic understanding of financial market concepts.
• Basic knowledge on Capital Markets Domain.
• Self-motivated individual and creative thinker who will take ownership and accountability.
• Flexible, hands-on "doer", able to cope with changing requirements / time constraints.
• Experience in working on multiple releases in parallel.
• Knowledge of industry standard Testing tools.
• Thorough knowledge of Testing lifecycle and methodologies.
• Exposure to Performance Testing would be advantage.

Technical Skills:

• Java
• Selenium
• Cucumber
• Oracle PL/SQL
• Unix shell scripting

Qualifications:

• Bachelor's/University degree or equivalent experience.

What we Offer
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We'll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Visit our Global Benefits page to learn more.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.
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Job Family Group:
Technology -------------------------------------------------
Job Family:
Technology Quality ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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