Technical Application Support Analyst - Wealth Manager - London - Perm
- Employer
- Asset/Wealth Management Change & Transformation
- Location
- London, United Kingdom
- Salary
- £50k - £65k
- Closing date
- Jun 6, 2023
View more
- Job Function
- Other
- Industry Sector
- Finance - General
- Employment Type
- Full Time
- Education
- Bachelors
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Permanent Technical Application Support Analyst required by top London-based Wealth Management company (CRM, Cloud, SSRS, SQL)
This role will provide technical application support across levels 2 and 3 to internal and external customers/clients.
There will be a mixture of vendor, SaaS solutions and internally-developed apps running in Windows Server environment with MS SQL databases. Data will be both the company's and within Azure Cloud.
This will cover over 1000 business users across front middle and back office.
Responsibilities Include:
You must have:
This role will provide technical application support across levels 2 and 3 to internal and external customers/clients.
There will be a mixture of vendor, SaaS solutions and internally-developed apps running in Windows Server environment with MS SQL databases. Data will be both the company's and within Azure Cloud.
This will cover over 1000 business users across front middle and back office.
Responsibilities Include:
- Check and monitor correct running of all applications and processes including start/end of business day checks.
- Investigate and resolve application and business issues relating to applications and processes.
- Resolve high priority issues under the direction of senior members of the application support team.
- Develop full understanding of key applications/business functions.
- Develop business or support reports using SQL and SSRS.
- Provide training and guidance to 1st line teams and provide additional support to this function when business volumes demand.
You must have:
- Strong IT Application Support experience
- Good CRM experience
- Good technical experience across SQL and ideally SSRS
- Financial Services experience (Wealth Management, Asset Management or Investment Banking
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