Associate, External Relationship Manager

Description

About this role

The UK Institutional Market is the largest, most mature market in EMEA with total UK Pensions Assets totalling over $5.2 Trillion. BlackRock has a large established presence in the UK and today, manages c. $400BN on behalf of UK Institutional Clients. Our global platform, the breadth of our investment expertise and risk management capabilities enable us to provide truly differentiated solutions to our clients including Liability Driven Investing and whole-portfolio solutions.

Key Responsibilities

• Responsible for deepening and expanding existing client relationships
• Understanding where the client is on their investment journey and providing insights and expertise on our existing relationship
• Working with the key people at the client to bring them additional value added services that strengthen their connection with BlackRock
• Demonstrating a deep knowledge of BlackRock firm and strategies and bringing the appropriate resources to the client
• Responsible for attending client meetings, overseeing materials and, subsequent follow-up and client communication. These may include:
  • Client follow up
  • Q&A
  • Trustee meetings
  • Investment performance reviews and updates
  • Due diligence meetings (so far as it pertains to investment)

• Leads on client communication for existing mandate and/or changes at BlackRock and aware of relevant thought pieces and initiatives
• Responsible for external/internal stakeholder engagement on investments, coordination with CEM on operation servicing needs and investment teams, assessing regulatory investment suitability
• Overseeing and coordinating the onboarding of new clients with CEM and client change activities from and investment perspective, ensuring the delivery of investment or change as agreed with the client; and updating TeamWorld to reflect accurate tracking
• Leading with investment related queries and discussions with client, delegating as appropriate to internal teams, monitoring progress to resolution and ensuring that responses are timely and of a high quality
• Collaborating with RMs on client account plans and briefing documents- collectively identifying opportunities for growth of the relationship
• Review of legal documents for commercials and investment intent
• Completion of regulatory requirements e.g. MiFID II, EMIR
• Provides connectivity between client and product specialists and other partners (e.g. BlackRock Client Academy) to bring whole firm to client
• Represents BlackRock at industry events as required
• Supports alignment across the sales organisation and with CEM
• Escalation contact for Operating Events for all clients resulting in reputational/financial impact
• Works with Sales and CEM in any projects/initiatives (regulatory, platform and/or client) impacting the ICB business/clients
• Through day to day relationship management, directs operational service activities to CEM but works in partnership to ensure alignment.

Skills & Competencies:

• Strong relationship builder. Ability to engage and influence key internal and external stakeholders
• Ability to identify and work with sales teams on cross-selling opportunities

• Understanding of the UK pension fund market, investment industry and competitive landscape

• Ability to independently cover complex client requirements and look for bespoke solutions or a change in process where appropriate for clients
• Proficient with use of Aladdin and TeamWorld, including owning and updating TeamWorld with relevant notes

• Can reflect market dynamics to the firm to effect change
• Experience in a process driven, risk-controlled environment
• BA/BS degree in related field (Economics, Finance or Accounting)

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 3 days in the office each week, with the flexibility to work from home up to 2 days a week; some business groups may require more time in the office due to their roles and responsibilities. Beginning in September, all employees will shift to at least 4 days in the office per week, with the flexibility to work from home 1 day a week. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit careers.blackrock.com | www.blackrock.com/corporate | Instagram: @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.